GIPHY is the #1 ranked messaging app on Zendesk, with a 4.0 average rating from 67 reviews, with a free plan available, as of Sep 10, 2026.
GIPHY is a Zendesk Marketplace app by GIPHY. With a rating of 4.0★ from 67 reviews, it currently ranks #1 in the Messaging category.
AppRanks data: GIPHY ranks #1 in Messaging on Zendesk Marketplace, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
GIPHY is a well-rated Zendesk app with a limited review volume. It is listed in the Messaging category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 67 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (67) — ratings can shift significantly with new feedback
Looking to switch from GIPHY?
See GIPHY's alternatives ranked by audit score, rating, and review velocity.
About GIPHY
How GIPHY works
About GIPHY
GIPHY helps people add visual expression to digital conversations with a large library of GIFs and stickers.
What This App Does
GIPHY for Zendesk lets agents search for GIFs and stickers from inside the Zendesk ticket editor and insert selected media directly into a reply. Agents can browse trending content or search by keyword without leaving Zendesk.
Privacy Notice
To provide search and content results, this app sends search queries and related request information to GIPHY. When an agent selects a GIF or sticker, the app inserts the selected media into the Zendesk ticket reply. The app also stores limited local browser data, such as recent app state and search preferences, to improve the in-app experience.
This app does not require agents to provide Zendesk API tokens or customer-managed OAuth credentials for its core functionality. GIPHY and its service providers may collect technical, diagnostic, and geolocation data, as well as browser and error data, to operate, secure, and improve the app. For more information, please review GIPHY's Privacy Policy: https://giphy.com/privacy
Screenshots
Category rankings
As of Sep 10, 2026- Messaging#1of 192Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
GIPHY doesn't have curated competitor matchups yet. Other tracked messaging apps on Zendesk:
Where GIPHY stands in the Messaging category
GIPHY ranks #1 of 192 apps in the Messaging category, placing it in the top 1% of the listing.
Frequently asked questions
What is GIPHY?
GIPHY is an app for Zendesk. It currently holds a 4.0-star rating from 67 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Messaging category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by GIPHY.
Who uses GIPHY?
GIPHY is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Messaging category on Zendesk.
Where does GIPHY rank on Zendesk?
GIPHY currently sits at position #1 in the Messaging category on Zendesk. That places it in the top 1% of 192 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.