- Category rank
- #1 in Messaging
- Price
- Free plan
- Listing audit
- 59/100
GIPHY is a Zendesk Marketplace app by GIPHY. With a rating of 4.0★ from 67 reviews, it currently ranks #1 in the Messaging category.
GIPHY is the #1 ranked Messaging app on Zendesk, with a 4.0 average rating from 67 reviews, free to use, as of Nov 9, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 9, 2026
GIPHY is a category-leading Messaging app on Zendesk, ranked #1 of 200 in the category. It holds a 4.0★ average from 67 reviews on Zendesk. It is free to use.
Pros
- +#1 of 200 in Messaging
- +Free plan available — no paid subscription needed to start
Cons
- −Only 67 reviews — the average can still move with a few new ratings
About GIPHY
How GIPHY works
About GIPHY
GIPHY helps people add visual expression to digital conversations with a large library of GIFs and stickers.
What This App Does
GIPHY for Zendesk lets agents search for GIFs and stickers from inside the Zendesk ticket editor and insert selected media directly into a reply. Agents can browse trending content or search by keyword without leaving Zendesk.
Privacy Notice
To provide search and content results, this app sends search queries and related request information to GIPHY. When an agent selects a GIF or sticker, the app inserts the selected media into the Zendesk ticket reply. The app also stores limited local browser data, such as recent app state and search preferences, to improve the in-app experience.
This app does not require agents to provide Zendesk API tokens or customer-managed OAuth credentials for its core functionality. GIPHY and its service providers may collect technical, diagnostic, and geolocation data, as well as browser and error data, to operate, secure, and improve the app. For more information, please review GIPHY's Privacy Policy: https://giphy.com/privacy
Screenshots
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
Ratings and reviews
Reviews for this app aren't archived by AppRanks yet — read them on Zendesk.
Category rankings
A category rank is the app's position in Zendesk's own category listing. Keyword ranks (search-result positions) are a separate measure.
- Messaging#1of 200Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
GIPHY has been featured in the following sections on Zendesk Marketplace in the last 30 days:
- Marketplace restFeatured Apps
Competitors & alternatives
GIPHY doesn't have curated competitor matchups yet.Other tracked Messaging apps on Zendesk:
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See GIPHY's alternatives ranked by audit score, rating, and review velocity.
Where GIPHY stands in the Messaging category
GIPHY ranks #1 of 200 apps in the Messaging category, placing it in the top 1% of the listing.
Frequently asked questions
What is GIPHY?
GIPHY is a Zendesk app by GIPHY, listed in Messaging. It holds a 4.0-star average from 67 reviews on Zendesk.
Is GIPHY free?
Yes. GIPHY is listed as free on Zendesk.
Where does GIPHY rank on Zendesk?
GIPHY ranks #1 of 200 apps in Messaging on Zendesk.