- Category rank
- #18 in Messaging
- Listing audit
- 66/100
Slack Integration By IntegrateCloud is a Zendesk Marketplace app by Chirag Shah. With a rating of 4.0★ from 16 reviews, it currently ranks #18 in the Messaging category.
Slack Integration By IntegrateCloud is the #18 ranked Messaging app on Zendesk, with a 4.0 average rating from 16 reviews, free to install, with charges billed separately, as of Nov 6, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 6, 2026
Slack Integration By IntegrateCloud ranks #18 of 200 in Messaging on Zendesk. It holds a 4.0★ average from 16 reviews on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −Only 16 reviews — the average can still move with a few new ratings
About Slack Integration By IntegrateCloud
How Slack Integration By IntegrateCloud works
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The Slack integration for Zendesk app by IntegrateCloud was designed to bring all of your customer support interactions into a single place and help make customer service a team sport.
This app will allow agents working on support tickets to collaborate with their Slack team by sending them messages on different Slack channels as and when required.
The Slack team also can send messages to Zendesk as internal notes without leaving their Slack chat.
In the app, we have 2 options.
Send Message to Slack
Settings
Send message to slack
*When clicked on the Message Slack button it loads the send slack message page here we can select the channel name from the drop-down and type a message and click on the send slack message button.
Settings
By using the settings button you can select the default slack channel for sending messages.
Send custom messages along with last internal note & public reply to your Slack team members as and when required through the App.
