Slack Integration By IntegrateCloud for Zendesk Marketplace
By Chirag Shah
Slack Integration By IntegrateCloud is the #18 ranked messaging app on Zendesk, with a 4.0 average rating from 16 reviews, with a free plan available, as of Sep 3, 2026.
Slack Integration By IntegrateCloud is a Zendesk Marketplace app by Chirag Shah. With a rating of 4.0★ from 16 reviews, it currently ranks #18 in the Messaging category.
AppRanks data: Slack Integration By IntegrateCloud ranks #18 in Messaging on Zendesk Marketplace, placing it in the top 10% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Slack Integration By IntegrateCloud is a well-rated Zendesk app with a limited review volume. It is listed in the Messaging category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 16 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Chirag Shah — established developer track record
Cons
- −Limited review base (16) — ratings can shift significantly with new feedback
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About Slack Integration By IntegrateCloud
How Slack Integration By IntegrateCloud works
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The Slack integration for Zendesk app by IntegrateCloud was designed to bring all of your customer support interactions into a single place and help make customer service a team sport.
This app will allow agents working on support tickets to collaborate with their Slack team by sending them messages on different Slack channels as and when required.
The Slack team also can send messages to Zendesk as internal notes without leaving their Slack chat.
In the app, we have 2 options.
Send Message to Slack
Settings
Send message to slack
*When clicked on the Message Slack button it loads the send slack message page here we can select the channel name from the drop-down and type a message and click on the send slack message button.
Settings
By using the settings button you can select the default slack channel for sending messages.
Send custom messages along with last internal note & public reply to your Slack team members as and when required through the App.
Reply to Zendesk tickets without leaving Slack.
Two way notification from Zendesk to Slack and Vice Versa.
2 minute Setup installation.
Note: The Zendesk Slack integration app is available for full 30 day free trial For more information, please visit our website at https://integratecloud.com
for any help related to setup, please visit to our support website https://support.integratecloud.com/zendesk-slack-connector.
Screenshots
Category rankings
As of Sep 4, 2026- Messaging#18of 189Top 10%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Slack Integration By IntegrateCloud ranks for 3 keywords across Zendesk Marketplace. Here are the top 3:
- Rank #3
- Rank #3
- Rank #15
Competitors & alternatives
Slack Integration By IntegrateCloud doesn't have curated competitor matchups yet. Other tracked messaging apps on Zendesk:
Where Slack Integration By IntegrateCloud stands in the Messaging category
Slack Integration By IntegrateCloud ranks #18 of 189 apps in the Messaging category, placing it in the top 10% of the listing.
Frequently asked questions
What is Slack Integration By IntegrateCloud?
Slack Integration By IntegrateCloud is an app for Zendesk. It currently holds a 4.0-star rating from 16 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Messaging category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Chirag Shah.
Who uses Slack Integration By IntegrateCloud?
Slack Integration By IntegrateCloud is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Messaging category on Zendesk.
Where does Slack Integration By IntegrateCloud rank on Zendesk?
Slack Integration By IntegrateCloud currently sits at position #18 in the Messaging category on Zendesk. That places it in the top 10% of 189 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.