Shopify for Zendesk is the #1 ranked ecomm and payments app on Zendesk, with a 4.0 average rating from 435 reviews, with a free plan available, as of Sep 12, 2026.
Shopify for Zendesk is a Zendesk Marketplace app by Zendesk. With a rating of 4.0★ from 435 reviews, it currently ranks #1 in the eComm and Payments category.
AppRanks data: Shopify for Zendesk ranks #1 in eComm and Payments on Zendesk Marketplace, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Shopify for Zendesk is a well-rated Zendesk app with a growing review traction. It is listed in the eComm and Payments category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 435 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Zendesk — established developer track record
Cons
- −Single-category specialization (eComm and Payments) — useful but limited if you need broad capabilities
Looking to switch from Shopify for Zendesk?
See Shopify for Zendesk's alternatives ranked by audit score, rating, and review velocity.
About Shopify for Zendesk
How Shopify for Zendesk works
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The official Zendesk integration for Shopify.
The Shopify app for Zendesk Support and Chat unites all your business and customer data by displaying critical Shopify information to your agents while they serve customers—without leaving Zendesk.
The application queries your Shopify store(s) to find the customer’s details and recent orders, giving your agents the right customer context at their fingertips, all within a unified workspace. Agents are also able to take action on these insights—processing refunds and cancellations, as well as instantly navigating to Shopify orders as needed. Empowering your agents to focus on the customer conversation, instead of spending their time toggling between systems.
Improve customer satisfaction with better conversations
Solve chats and tickets faster with access to relevant customer data from Shopify, such as billing, shipping, and order information—all without leaving Zendesk.
Take action on your data and process common requests like refunds and cancellations, directly from the Support sidebar app.
Easily navigate to additional data in Shopify by clicking the Order ID.
Embed live chat to any Shopify-powered site to convert browsers into buyers, increase average order value, reduce cart abandonment, and improve customer satisfaction.
By enabling this app, You agree to the Built by Zendesk Terms of Use.
This integration works for both Shopify and Shopify Plus.
Screenshots
Category rankings
As of Sep 12, 2026- eComm and Payments#1of 207Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Shopify for Zendesk doesn't have curated competitor matchups yet. Other tracked ecomm and payments apps on Zendesk:
Where Shopify for Zendesk stands in the eComm and Payments category
Shopify for Zendesk ranks #1 of 207 apps in the eComm and Payments category, placing it in the top 1% of the listing.
Frequently asked questions
What is Shopify for Zendesk?
Shopify for Zendesk is an app for Zendesk. It currently holds a 4.0-star rating from 435 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the eComm and Payments category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zendesk.
Is Shopify for Zendesk free?
Shopify for Zendesk offers a free plan that merchants can install on Zendesk without entering payment details. Pricing details on this page are mirrored from the live Zendesk listing and refresh on each scrape cycle.
Who uses Shopify for Zendesk?
Shopify for Zendesk is actively installed across Zendesk stores tracked by AppRanks. Its review base of 435 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the eComm and Payments category on Zendesk.
Where does Shopify for Zendesk rank on Zendesk?
Shopify for Zendesk currently sits at position #1 in the eComm and Payments category on Zendesk. That places it in the top 0% of 207 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.