- Category rank
- #6 in eComm and Payments
ChargeDesk is a Zendesk Marketplace app by ChargeDesk. With a rating of 4.0★ from 160 reviews, it currently ranks #6 in the eComm and Payments category.
ChargeDesk is the #6 ranked eComm and Payments app on Zendesk, with a 4.0 average rating from 160 reviews, free to install, with charges billed separately, as of Nov 1, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 1, 2026
ChargeDesk ranks #6 of 219 in eComm and Payments on Zendesk. It holds a 4.0★ average from 160 reviews on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −No declared third-party integrations on the listing — verify compatibility with your existing tools before installing
About ChargeDesk
How ChargeDesk works
Show full descriptionShow less
ChargeDesk is on a mission to improve billing support. Our bespoke payment gateway integration is the most advanced and powerful solution for managing your payment data right inside Zendesk Support tickets.
ChargeDesk lets you instantly view every customer's billing history next to their support tickets, then perform key actions such as refunding charges and cancelling subscriptions.
You can enable access for your entire company, or select individual support agents to manage customer data. Our powerful role system allows you limit specific actions (such as refunds) to individuals or groups of agents. Our detailed reporting system gives lets agents see a history of actions against a customer and lets you see the most common reasons for refunds and cancellations.
Zendesk Support Features
Manage your payment data next to support tickets
ChargeDesk's powerful algorithm automatically matches customer data to support tickets instantly
Search payment data inside Zendesk using customer names, email addresses, charge descriptions and even the last 4 digits of a customer's card
Refund charges
Cancel subscriptions
Request payments from new customers
Charge existing customers using their card on file
Create subscriptions
