Shopware 5 for Zendesk Marketplace
Shopware 5 is the #5 ranked ecomm and payments app on Zendesk, with a 4.0 average rating from 23 reviews, with a free plan available, as of Sep 3, 2026.
Shopware 5 is a Zendesk Marketplace app by Nils Ehnert | netzperfekt. With a rating of 4.0★ from 23 reviews, it currently ranks #5 in the eComm and Payments category.
AppRanks data: Shopware 5 ranks #5 in eComm and Payments on Zendesk Marketplace, placing it in the top 3% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Shopware 5 is a well-rated Zendesk app with a limited review volume. It is listed in the eComm and Payments category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 23 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Nils Ehnert | netzperfekt — established developer track record
Cons
- −Limited review base (23) — ratings can shift significantly with new feedback
Looking to switch from Shopware 5?
See Shopware 5's alternatives ranked by audit score, rating, and review velocity.
About Shopware 5
How Shopware 5 works
If you manage a Shopware online store, you can simplify your support with this integration app. Next to each Zendesk ticket, you will see every relevant piece of information (customer data, orders, status, tracking code) from Shopware about the ticket requester. All it takes is a few clicks to integrate the Zendesk App within your Shopware front end. Make it easy for your customers to submit a ticket directly from your store.
Please find more detailed documentation at: https://netzperfekt.de/shopware-zendesk-integration (german language). Please note: if you are using Shopware 6, please use the Zendesk app 'Shopware 6'
Any feedback is welcome: [email protected]
Screenshots
Category rankings
As of Sep 4, 2026- eComm and Payments#5of 206Top 3%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Shopware 5 ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #2
Competitors & alternatives
Shopware 5 doesn't have curated competitor matchups yet. Other tracked ecomm and payments apps on Zendesk:
Where Shopware 5 stands in the eComm and Payments category
Shopware 5 ranks #5 of 206 apps in the eComm and Payments category, placing it in the top 3% of the listing.
Frequently asked questions
What is Shopware 5?
Shopware 5 is an app for Zendesk. It currently holds a 4.0-star rating from 23 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the eComm and Payments category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Nils Ehnert | netzperfekt.
Who uses Shopware 5?
Shopware 5 is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the eComm and Payments category on Zendesk.
Where does Shopware 5 rank on Zendesk?
Shopware 5 currently sits at position #5 in the eComm and Payments category on Zendesk. That places it in the top 2% of 206 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.