Kommunicate AI Chatbot is the #55 ranked ai and bots app on Zendesk, with a 5.0 average rating from 2 reviews, with a free plan available, as of Sep 12, 2026.
Kommunicate AI Chatbot is a Zendesk Marketplace app by Kommunicate. With a rating of 5.0★ from 2 reviews, it currently ranks #55 in the AI and Bots category.
AppRanks data: Kommunicate AI Chatbot ranks #55 in AI and Bots on Zendesk Marketplace, placing it in the top 15% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Kommunicate AI Chatbot is a category-leading Zendesk app with a limited review volume. It is listed in the AI and Bots category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Kommunicate — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Kommunicate AI Chatbot
How Kommunicate AI Chatbot works
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Kommunicate: Infuse the power of AI into your Zendesk Chat
Seamlessly integrate Kommunicate's AI bot and human handoff solution into your Zendesk Chat to answer repeated queries, thereby freeing up your agents to focus on queries that require human assistance. Additionally, the bot is designed to hand over the query to an available agent whenever required.
Automate repeated queries, improve agent performance, and ultimately provide instant and actionable assistance to customers every time.
Kommunicate also integrates with your Zendesk Sunshine and Zendesk Support. For more information, drop us an email at [email protected]
What does Kommunicate integration with Zendesk do for your business?
Gives your businesses the ability to scale smarter:
With Kommunicate’s automation+human approach, create a best-of-all-worlds scenario, where agents get to use their empathy, critical thinking, and creativity on problems that matter most and deflect the rest. Scale smarter by reducing customer enquiry response rate by 30%.
Integrate the power of AI without burdening your agents with a new dashboard
It's difficult to move from Zendesk to another live chat provider that provides automation. With Kommunicate's zero code integration directly connect the power of AI to your Zendesk dashboard without your agents going through the pain of learning a new dashboard.
Make Better Decisions
Understanding the performance of your automation shouldn't be a guessing game. Kommunicate's chatbot platform has an intuitive, easy-to-understand Analytics Dashboard that provides the data and direction you need to drive business outcomes.
Move seamlessly from AI to agent
Automatically hand-off the conversation to humans if the bot is unable to answer. Customers chat asynchronously, with seamless escalation to live support when it's needed. Zendesk agents can serve customers in real time by entering and exiting the chat without interrupting the flow of conversation.
Diminish the low-value enquiries, and frustration, that agent faces
Repetitive, mundane work is one of the key contributors to agent dissatisfaction. Automate 80% repeated customer enquiries that will be handled by Kommunicate’s bot and let your agents handle queries that matter the most.
Kommunicate + Zendesk : Made for you
Security:HIPPA, ISO 27001:2022, GDPR compliant,
API & Webhook: APIs and webhook templates for reporting, data sharing and easy integrations.
Multilingual: The Conversational AI understands all languages - with premade content available in more than 14 languages.
Always ready: Handles 1st line support, 24/7.
No Code: No- or low-code, custom integrations with 3rd party CRM, Product & ERP tools.
Don’t take our word for it. Check what our customers have to say about us: https://testimonial.to/kommunicate-test/all
Screenshots
Category rankings
As of Sep 13, 2026- AI and Bots#55of 385Top 15%
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Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Kommunicate AI Chatbot ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #18
Competitors & alternatives
Kommunicate AI Chatbot doesn't have curated competitor matchups yet. Other tracked ai and bots apps on Zendesk:
CompareWhere Kommunicate AI Chatbot stands in the AI and Bots category
Kommunicate AI Chatbot ranks #55 of 385 apps in the AI and Bots category, placing it in the top 15% of the listing.
Frequently asked questions
What is Kommunicate AI Chatbot?
Kommunicate AI Chatbot is an app for Zendesk. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the AI and Bots category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Kommunicate.
Who uses Kommunicate AI Chatbot?
Kommunicate AI Chatbot is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the AI and Bots category on Zendesk.
Where does Kommunicate AI Chatbot rank on Zendesk?
Kommunicate AI Chatbot currently sits at position #55 in the AI and Bots category on Zendesk. That places it in the top 14% of 385 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.