Speech & Text Analytics by Route 101 for Zendesk Marketplace
Speech & Text Analytics by Route 101 is the #23 ranked contact center app on Zendesk, with a 4.0 average rating from 1 review, with a free plan available, as of Jul 16, 2026.
Speech & Text Analytics by Route 101 is a Zendesk Marketplace app. With a rating of 4.0★ from 1 reviews, it currently ranks #23 in the Contact Center category.
AppRanks data: Speech & Text Analytics by Route 101 ranks #23 in Contact Center on Zendesk Marketplace, placing it in the top 11% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Speech & Text Analytics by Route 101 is a well-rated Zendesk app with a limited review volume. It is listed in the Contact Center category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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See Speech & Text Analytics by Route 101's alternatives ranked by audit score, rating, and review velocity.
Category rankings
As of Jul 16, 2026- Contact Center#23of 213Top 11%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Speech & Text Analytics by Route 101 doesn't have curated competitor matchups yet. Other tracked contact center apps on Zendesk:
Frequently asked questions
What is Speech & Text Analytics by Route 101?
Speech & Text Analytics by Route 101 is an app for Zendesk. It currently holds a 4.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Contact Center category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Who uses Speech & Text Analytics by Route 101?
Speech & Text Analytics by Route 101 is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Contact Center category on Zendesk.
Where does Speech & Text Analytics by Route 101 rank on Zendesk?
Speech & Text Analytics by Route 101 currently sits at position #23 in the Contact Center category on Zendesk. That places it in the top 11% of 213 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.