AI Ticket Tagger by Labelf is the #38 ranked ai and bots app on Zendesk, with a 5.0 average rating from 3 reviews, with a free plan available, as of Sep 12, 2026.
AI Ticket Tagger by Labelf is a Zendesk Marketplace app by Labelf AI. With a rating of 5.0★ from 3 reviews, it currently ranks #38 in the AI and Bots category.
AppRanks data: AI Ticket Tagger by Labelf ranks #38 in AI and Bots on Zendesk Marketplace, placing it in the top 10% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
AI Ticket Tagger by Labelf is a category-leading Zendesk app with a limited review volume. It is listed in the AI and Bots category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Labelf AI — established developer track record
Cons
- −Limited review base (3) — ratings can shift significantly with new feedback
Looking to switch from AI Ticket Tagger by Labelf?
See AI Ticket Tagger by Labelf's alternatives ranked by audit score, rating, and review velocity.
About AI Ticket Tagger by Labelf
How AI Ticket Tagger by Labelf works
Show full descriptionShow less
AI Ticket Tagger by Labelf turns your Zendesk into a self-organizing, self-explaining support operation. Train AI models on your own historic tickets in minutes and let them set ticket fields and tags automatically - then use those consistent fields to power real-time dashboards, AI reply suggestions grounded in your own Help Center, FAQ gap detection and plain-language data investigations. Everything is managed from one place: the Labelf web app.
Real-time dashboards for contact reasons, churn and sales
When AI keeps your ticket fields consistent, your dashboards finally tell the truth. Build real-time dashboards in the Labelf web app on top of any combination of ticket fields - see your top contact reasons as they shift, spot churn signals while there is still time to act, and surface sales opportunities hiding in your support queue. Labelf also monitors your tickets with a combination of NLP models to discover emerging issues and show them as new dynamic categories, so rampant new problems are visible before they overwhelm your support.
AI reply suggestions grounded in your own Help Center
Get a suggested reply drafted directly on incoming tickets, posted as an internal note your agents can copy, tweak and send. Suggestions are grounded in your own FAQ and knowledge base plus similar previously solved tickets - not generic AI guesses - so answers sound like your team and match your policies. You can also set a custom role prompt to control the tone and role the AI takes.
Find the gaps in your FAQ before your customers do
Labelf continuously analyzes what customers actually ask and compares it against what your Help Center actually answers. The result is a prioritized list of missing FAQ articles - the questions that keep generating tickets because no article answers them. Write the handful of articles that matter, deflect the tickets, and watch the same dashboard confirm the drop.
Investigate anything with the Labelf Agent
Ask questions about your support data in plain language: "Why did returns spike in July?", "Which contact reasons drive churn for our enterprise customers?", "What changed after the last release?". The Labelf Agent digs through your Zendesk data, runs the analysis, builds the charts and comes back with an answer you can act on - a data analyst on demand for your support organization.
Train a ticket categorizing AI on an existing ticket field
Say your support team categorizes tickets into 'phone', 'internet', 'complaints', 'invoices' and 'order' using a ticket field. Train an AI on the historic data for that field in minutes, then activate it so categorization and routing into views happens automatically - for all future tickets, and for your backlog if you want better insights on historic data too.
Train a ticket tagging AI on your historic ticket tags
If your agents have historically tagged tickets with labels like 'urgent', 'angry' or 'shipping accident', train an AI on those historic tags and have incoming tickets tagged the same way - consistently, instantly, on every ticket.
Works for chat as well
Automatically tag your chats when they are closed or solved, to analyze your chat flows and save your agents time.
Works in any language
The AI models you train on Labelf's platform work in any language, even if your historic data is in just one. Expand into new markets without changing a thing.
About Labelf AI
Labelf AI is a Swedish company based in Stockholm. We create AI heroes by removing the barriers for AI implementation.
Privacy Notice
No data is accessed by Labelf after installing the app unless the user first actively:
1. Adds a dataset in app.labelf.ai
2. Activates a model or reply suggestion trigger from Labelf's trigger management
To provide ticket tagging and reply suggestions, this application accesses and processes ticket data, including:
- Ticket subject and description
- Conversation history (comments)
- Ticket metadata (tags, status, custom fields)
This data is used to:
1. Train and execute AI models for automatic ticket categorization.
2. Generate AI reply suggestions using large language models and your own Help Center content (only if enabled).
Data is stored and processed securely by Labelf AI. For more information, please see our Terms of Service at https://app.labelf.ai/tos .
Screenshots
Category rankings
As of Sep 12, 2026- AI and Bots#38of 385Top 10%
- Reporting and Analytics#40of 259Top 16%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
AI Ticket Tagger by Labelf ranks for 2 keywords across Zendesk Marketplace. Here are the top 2:
- Rank #5
- 2.chatgptRank #23
Competitors & alternatives
AI Ticket Tagger by Labelf doesn't have curated competitor matchups yet. Other tracked ai and bots apps on Zendesk:
CompareWhere AI Ticket Tagger by Labelf stands in the AI and Bots category
AI Ticket Tagger by Labelf ranks #38 of 385 apps in the AI and Bots category, placing it in the top 10% of the listing.
Frequently asked questions
What is AI Ticket Tagger by Labelf?
AI Ticket Tagger by Labelf is an app for Zendesk. It currently holds a 5.0-star rating from 3 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the AI and Bots category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Labelf AI.
Who uses AI Ticket Tagger by Labelf?
AI Ticket Tagger by Labelf is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the AI and Bots category on Zendesk.
Where does AI Ticket Tagger by Labelf rank on Zendesk?
AI Ticket Tagger by Labelf currently sits at position #38 in the AI and Bots category on Zendesk. That places it in the top 10% of 385 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.