Stella Connect is the #55 ranked surveys and reviews app on Zendesk, with a free plan available, as of Sep 12, 2026.
Stella Connect is a Zendesk Marketplace app by Stella Connect.
AppRanks data: Stella Connect ranks #55 in Surveys and Reviews on Zendesk Marketplace, placing it in the top 44% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Stella Connect is a newly-listed Zendesk app with a limited review volume. It is listed in the Surveys and Reviews category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Stella Connect?
See Stella Connect's alternatives ranked by audit score, rating, and review velocity.
About Stella Connect
How Stella Connect works
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The official Stella Connect app for Zendesk.
Stella Connect is the customer feedback and quality management platform built specifically for customer experience teams. Our intuitive platform makes it easy to harness agent-level customer feedback and deliver high impact coaching and QA programs, driving agent engagement and customer satisfaction.
With Stella Connect, you can capture agent-level performance insights and use them to:
Gain visibility into service performance against the metrics that matter most to your team, from NPS and CES to agent-level CSAT
Streamline and enhance your Quality Assurance process, and combine QA with real-time customer feedback for deeper insight
Deliver in-the-moment coaching to help your agents perform at their best
Scale your team more cost-effectively with a platform that scales with you
Drive sales and reduce agent attrition - happier front-line teams make for happier customers
Power incentive and reward programs that keep your agents engaged and motivated
Run high impact service recovery programs to turn negative customer experiences into positives
Our Zendesk integration enables you to:
Set pre-defined rules to automatically send out feedback requests after tickets are solved
Include interaction tags from Zendesk in Stella Connect to enrich the agent-level feedback you receive
Link customer feedback within Stella Connect directly to Zendesk tickets for deeper, more actionable context
View your Stella Connect survey results in Zendesk Explore for flexible CSAT reporting
Create a service recovery workflow to make things right with customers after subpar service interactions
Import Zendesk tickets into Stella Connect to launch QA reviews off of customer interactions
View, play, annotate and score transcripts and recordings from Zendesk in Stella Connect
We are proud to be used by brands that range from disruptive startups through to billion dollar public companies
“In a hyper-growth startup, trying to scale a customer service operation and seeing around the corner is very hard. With Stella Connect, we can pinpoint exactly what works best—when we need more resources, different training, more coaching. We can measure performance on a more granular level.” Nick Martin, Head of Customer Experience at Harry’s
Have questions?
Our team is ready to help, reach out at [email protected]. We also regularly have webinars where we dive into all things CX, and our platform stellaconnect.com/events.
Screenshots
Category rankings
As of Sep 12, 2026- Surveys and Reviews#55of 125Top 44%
- Reporting and Analytics#94of 259Top 37%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Stella Connect ranks for 3 keywords across Zendesk Marketplace. Here are the top 3:
- Rank #7
- Rank #7
- Rank #11
Competitors & alternatives
Stella Connect doesn't have curated competitor matchups yet. Other tracked surveys and reviews apps on Zendesk:
Where Stella Connect stands in the Surveys and Reviews category
Stella Connect ranks #55 of 125 apps in the Surveys and Reviews category, placing it in the top 44% of the listing.
Frequently asked questions
What is Stella Connect?
Stella Connect is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Surveys and Reviews category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Stella Connect.
Who uses Stella Connect?
Stella Connect is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Surveys and Reviews category on Zendesk.
Where does Stella Connect rank on Zendesk?
Stella Connect currently sits at position #55 in the Surveys and Reviews category on Zendesk. That places it in the top 44% of 125 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.