EvaluAgent is the #8 ranked wem app on Zendesk, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 7, 2026.
EvaluAgent is a Zendesk Marketplace app by EvaluAgent. With a rating of 5.0★ from 1 reviews, it currently ranks #8 in the WEM category.
AppRanks data: EvaluAgent ranks #8 in WEM on Zendesk Marketplace, placing it in the top 13% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
EvaluAgent is a category-leading Zendesk app with a limited review volume. It is listed in the WEM category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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See EvaluAgent's alternatives ranked by audit score, rating, and review velocity.
About EvaluAgent
How EvaluAgent works
Helping improve service quality as you scale, the EvaluAgent Quality Assurance and Coaching platform is packed with features: Evaluate agents, conversations and tickets across every channel. Generate insight and share reports with advanced analytics. Demonstrate compliance and prove the fair treatment of customers with every evaluation and action stored securely. Drive improvement with real-time notifications. For more information, and to start your free 30-day trial, please visit - https://www.evaluagent.com/software. The EvaluAgent App for Zendesk will allow you to view the evaluations completed on Zendesk tickets without leaving the Zendesk application.
Screenshots
Category rankings
As of Sep 7, 2026- WEM#8of 65Top 13%
- Reporting and Analytics#60of 259Top 24%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
EvaluAgent ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #8
Competitors & alternatives
EvaluAgent doesn't have curated competitor matchups yet. Other tracked wem apps on Zendesk:
Where EvaluAgent stands in the WEM category
EvaluAgent ranks #8 of 65 apps in the WEM category, placing it in the top 13% of the listing.
Frequently asked questions
What is EvaluAgent?
EvaluAgent is an app for Zendesk. It currently holds a 5.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the WEM category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by EvaluAgent.
Who uses EvaluAgent?
EvaluAgent is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the WEM category on Zendesk.
Where does EvaluAgent rank on Zendesk?
EvaluAgent currently sits at position #8 in the WEM category on Zendesk. That places it in the top 12% of 65 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.