GitHub by Git-Zen is the #15 ranked it and hr app on Zendesk, with a 5.0 average rating from 5 reviews, with a free plan available, as of Sep 3, 2026.
GitHub by Git-Zen is a Zendesk Marketplace app by Git-Zen. With a rating of 5.0★ from 5 reviews, it currently ranks #15 in the IT and HR category.
AppRanks data: GitHub by Git-Zen ranks #15 in IT and HR on Zendesk Marketplace, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
GitHub by Git-Zen is a category-leading Zendesk app with a limited review volume. It is listed in the IT and HR category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 5 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Git-Zen — established developer track record
Cons
- −Limited review base (5) — ratings can shift significantly with new feedback
Looking to switch from GitHub by Git-Zen?
See GitHub by Git-Zen's alternatives ranked by audit score, rating, and review velocity.
About GitHub by Git-Zen
How GitHub by Git-Zen works
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GitHub by Git-Zen
When a developer pushes a fix, your support team should know - automatically. When an agent escalates a bug, it should reach engineering without a Slack thread.
Git-Zen connects Zendesk and GitHub so both teams stay current, in the tools they already live in.
How It Works
From a Zendesk ticket, agents can:
* Create a new GitHub issue in one click, with your existing labels, milestones, assignees, and issue templates
* Link an existing GitHub issue to the ticket
* See issue updates, commits, and comments appear automatically in the ticket timeline
From GitHub, developers can:
* Reference a Zendesk ticket number in a commit message. The commit and affected files appear in the ticket automatically
* Leave issue comments that flow into Zendesk as public or private notes
No GitHub account needed for support agents. No Zendesk access needed for developers.
Key Features
Create GitHub issues from Zendesk: File bugs and feature requests directly from tickets, with labels, assignees, and milestones set at creation time
Commit tracking: Every commit that references a ticket number appears inside Zendesk, with the files it touched
Two-way comment sync: GitHub comments appear in Zendesk; ticket comments post to GitHub
Custom issue templates: Use your existing GitHub issue templates when creating from Zendesk
Multiple issues per ticket: Link as many GitHub issues as needed to one ticket, and vice versa
Auto-tagging: Zendesk tickets are automatically tagged when linked or when an issue is closed
Role-based permissions: Control which agents can create or modify GitHub issues
Simple per-agent pricing: $4 per Zendesk agent, per month. Unlimited tickets and integrations. Free trial included.
Works with GitHub.com.
Security & Data Disclosure
Git-Zen relays data between Zendesk and GitHub in real time: ticket subject, description, and comments are read from and written to your Zendesk account, and corresponding issue data (title, description, status, assignee, labels, and comments) is read from and written to your GitHub account, to keep both systems in sync. We store your OAuth access tokens (encrypted) and account configuration (connected GitHub account/workspace, sync settings, field mappings) on Git-Zen servers so we can act on your behalf. We do not separately retain ticket or issue content on our servers -- sync state is written back into a private custom field on the Zendesk ticket itself. Authentication uses OAuth 2.0 for both Zendesk and GitHub.
For more information, visit https://www.git-zen.com
Screenshots
Category rankings
As of Sep 4, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
GitHub by Git-Zen ranks for 2 keywords across Zendesk Marketplace. Here are the top 2:
- Rank #2
- Rank #16
Competitors & alternatives
GitHub by Git-Zen doesn't have curated competitor matchups yet. Other tracked it and hr apps on Zendesk:
Where GitHub by Git-Zen stands in the IT and HR category
GitHub by Git-Zen ranks #15 of 134 apps in the IT and HR category, placing it in the top 12% of the listing.
Frequently asked questions
What is GitHub by Git-Zen?
GitHub by Git-Zen is an app for Zendesk. It currently holds a 5.0-star rating from 5 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the IT and HR category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Git-Zen.
Who uses GitHub by Git-Zen?
GitHub by Git-Zen is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the IT and HR category on Zendesk.
Where does GitHub by Git-Zen rank on Zendesk?
GitHub by Git-Zen currently sits at position #15 in the IT and HR category on Zendesk. That places it in the top 11% of 134 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.