GitHub by Git-Zen for Zendesk

Commit tracking: Every commit that references a ticket number appears inside Zendesk, with the files it touched

Two-way comment sync: GitHub comments appear in Zendesk; ticket comments post to GitHub

Custom issue templates: Use your existing GitHub issue templates when creating from Zendesk

Multiple issues per ticket: Link as many GitHub issues as needed to one ticket, and vice versa

Auto-tagging: Zendesk tickets are automatically tagged when linked or when an issue is closed

Role-based permissions: Control which agents can create or modify GitHub issues

Simple per-agent pricing: $4 per Zendesk agent, per month. Unlimited tickets and integrations. Free trial included.

Works with GitHub.com.

Security & Data Disclosure

Git-Zen relays data between Zendesk and GitHub in real time: ticket subject, description, and comments are read from and written to your Zendesk account, and corresponding issue data (title, description, status, assignee, labels, and comments) is read from and written to your GitHub account, to keep both systems in sync. We store your OAuth access tokens (encrypted) and account configuration (connected GitHub account/workspace, sync settings, field mappings) on Git-Zen servers so we can act on your behalf. We do not separately retain ticket or issue content on our servers -- sync state is written back into a private custom field on the Zendesk ticket itself. Authentication uses OAuth 2.0 for both Zendesk and GitHub.

For more information, visit https://www.git-zen.com