- Category rank
- #11 in IT and HR
- Listing audit
- 66/100
Zoho Assist Remote Support is a Zendesk Marketplace app by Zoho Assist. With a rating of 5.0★ from 6 reviews, it currently ranks #11 in the IT and HR category.
Zoho Assist Remote Support is the #11 ranked IT and HR app on Zendesk, with a 5.0 average rating from 6 reviews, free to install, with charges billed separately, as of Nov 13, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 13, 2026
Zoho Assist Remote Support ranks #11 of 150 in IT and HR on Zendesk. It holds a 5.0★ average from 6 reviews on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −Only 6 reviews — the average can still move with a few new ratings
About Zoho Assist Remote Support
How Zoho Assist Remote Support works
With Zoho Assist Remote Support App, your support team can quickly launch and provide remote support to customers right from the Zendesk ticket itself. Zoho Assist automatically updates the session details in the comments section of Zendesk support tickets. It includes the session duration, session notes, session key and the start/end time at the end of every session.
This integration also allows you to update the Zendesk ticket status when you end your Zoho Assist remote support session. You can also note down your comments using the session notes feature.
Boost your customer satisfaction
No more screenshots or endless email loops. Increase your customer satisfaction rate by providing instant remote support to customers anywhere in the world.
Close your tickets faster
Access remote desktops and troubleshoot easily with the professional features like File Transfer, Remote Reboot, Safe Mode Reboot and close your Zendesk tickets faster.
Screenshots
