StatusHub is the #22 ranked it and hr app on Zendesk, with a 5.0 average rating from 3 reviews, with a free plan available, as of Sep 3, 2026.
StatusHub is a Zendesk Marketplace app by StatusHub. With a rating of 5.0★ from 3 reviews, it currently ranks #22 in the IT and HR category.
AppRanks data: StatusHub ranks #22 in IT and HR on Zendesk Marketplace, placing it in the top 17% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
StatusHub is a category-leading Zendesk app with a limited review volume. It is listed in the IT and HR category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (3) — ratings can shift significantly with new feedback
Looking to switch from StatusHub?
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About StatusHub
How StatusHub works
Company overview:
StatusHub is an IT incident communication and status page software used to keep customers informed during service disruptions and maintenance.
We believe clear communication matters most when systems fail. Our product relieves pressure on support teams during downtime and helps to deliver accurate updates to end-users during incidents and planned maintenance.
App functionality:
The StatusHub app for Zendesk displays IT incidents and planned maintenance directly inside the Zendesk ticket interface.
Once installed, you can view:
Incidents from up to 90 days in the past
Scheduled maintenance up to 90 days in the future
This information is shown in the Zendesk apps panel, allowing you to understand what issues are currently affecting customers and what maintenance is planned without leaving the ticket you are working on.
By keeping service status visible inside Zendesk, the app helps ensure responses remain accurate and consistent with your official status updates. This improves overall support efficiency.
Data disclosure:
The StatusHub Zendesk app accesses service status data from your StatusHub account and displays it inside Zendesk for authorized users.
Data is used solely to provide in-context service status visibility for support agents.
Privacy Policy: https://statushub.com/privacy
Screenshots
Category rankings
As of Sep 4, 2026- IT and HR#22of 134Top 17%
- Product and Project Management#31of 193Top 17%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
StatusHub doesn't have curated competitor matchups yet. Other tracked it and hr apps on Zendesk:
Where StatusHub stands in the IT and HR category
StatusHub ranks #22 of 134 apps in the IT and HR category, placing it in the top 17% of the listing.
Frequently asked questions
What is StatusHub?
StatusHub is an app for Zendesk. It currently holds a 5.0-star rating from 3 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the IT and HR category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by StatusHub.
Who uses StatusHub?
StatusHub is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the IT and HR category on Zendesk.
Where does StatusHub rank on Zendesk?
StatusHub currently sits at position #22 in the IT and HR category on Zendesk. That places it in the top 16% of 134 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.