Jira by Git-Zen is the #79 ranked it and hr app on Zendesk, with a free plan available, as of Sep 11, 2026.
Jira by Git-Zen is a Zendesk Marketplace app by Git-Zen.
AppRanks data: Jira by Git-Zen ranks #79 in IT and HR on Zendesk Marketplace, placing it in the top 59% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Jira by Git-Zen is a newly-listed Zendesk app with a limited review volume. It is listed in the IT and HR category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Git-Zen — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Jira by Git-Zen?
See Jira by Git-Zen's alternatives ranked by audit score, rating, and review velocity.
About Jira by Git-Zen
How Jira by Git-Zen works
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Jira by Git-Zen
Every bug report in Zendesk eventually becomes a Jira issue. Right now that handoff is manual. Copy-pasted summaries, lost context, and nobody knows what's actually in progress.
Git-Zen automates it. Agents create Jira issues from tickets in one click. Developers reference ticket numbers and the link is instant. Updates flow both ways, automatically.
How It Works
From a Zendesk ticket, agents can:
* Create a new Jira issue in one click: Bug, Story, Task, Epic, or any issue type in any project
* Set project, issue type, priority, labels, fix version, sprint, and assignee at creation time
* Link an existing Jira issue to the ticket
* See all Jira updates and comments appear automatically in the ticket timeline
From Jira, your engineering team can:
* Reference a Zendesk ticket number in any Jira comment. the issue appears in the ticket automatically
* Leave Jira comments that flow into Zendesk as public or private notes
No Jira account needed for support agents. No Zendesk access needed for your engineering team.
Key Features
Create Jira issues from Zendesk: Any issue type, any project. Bug, Story, Task, or Epic in one click from the ticket
Full Jira field support: Project, issue type, priority, labels, fix version, sprint, and assignee set at creation time
Two-way comment sync: Jira comments appear in Zendesk; ticket comments post to Jira
Multiple issues per ticket: Link as many Jira issues as needed to one ticket, and vice versa
Auto-tagging: Zendesk tickets are automatically tagged when linked or when issues are resolved
Role-based permissions: Control which agents can create or modify Jira issues
Simple per-agent pricing: $4 per Zendesk agent, per month. Unlimited tickets and integrations. Free trial included.
Works with Jira Cloud.
Security
Git-Zen does not store your Zendesk or Jira data. Only configuration settings are held on Git-Zen servers. Authentication uses OAuth 2.0.
For more information, visit https://www.git-zen.com
Screenshots
Category rankings
As of Sep 12, 2026- IT and HR#79of 135Top 59%
- Product and Project Management#126of 196Top 65%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Jira by Git-Zen ranks for 2 keywords across Zendesk Marketplace. Here are the top 2:
- Rank #1
- Rank #6
Competitors & alternatives
Jira by Git-Zen doesn't have curated competitor matchups yet. Other tracked it and hr apps on Zendesk:
Where Jira by Git-Zen stands in the IT and HR category
Jira by Git-Zen ranks #79 of 135 apps in the IT and HR category, placing it in the top 59% of the listing.
Frequently asked questions
What is Jira by Git-Zen?
Jira by Git-Zen is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the IT and HR category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Git-Zen.
Who uses Jira by Git-Zen?
Jira by Git-Zen is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the IT and HR category on Zendesk.
Where does Jira by Git-Zen rank on Zendesk?
Jira by Git-Zen currently sits at position #79 in the IT and HR category on Zendesk. That places it in the top 59% of 135 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.