Ticket Merger Pro is the #37 ranked it and hr app on Zendesk, with a 5.0 average rating from 1 review, priced $5.00 per agent, per month, as of Sep 12, 2026.
Ticket Merger Pro is a Zendesk Marketplace app by Mods. With a rating of 5.0★ from 1 reviews, it currently ranks #37 in the IT and HR category.
AppRanks data: Ticket Merger Pro ranks #37 in IT and HR on Zendesk Marketplace, placing it in the top 28% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Ticket Merger Pro is a category-leading Zendesk app with a limited review volume. It is listed in the IT and HR category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Mods — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
- −Paid-only pricing ($5.00 per agent, per month) — evaluation requires committing payment details
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About Ticket Merger Pro
How Ticket Merger Pro works
About Mods
Mods is dedicated to building robust utility tools and infrastructure to streamline operational workflows and support teams.
What Ticket Merger Pro Does
Ticket Merger Pro eliminates the manual labor of cleaning up your queue. Built for modern, high-volume support teams, this app instantly scans for open duplicate tickets the moment you open a requester's profile. With a single click, it extracts the entire conversation history, compiles it into beautifully formatted internal notes on your active ticket, and automatically closes the duplicates.
Premium Features:
True Omnichannel Matching: Configure the app to scan for matches using any profile data (like external_id or email).
Zero Data Loss: Automatically extracts and retains all file attachments and syncs CCs.
Strict Brand Matching: Only merge tickets if they belong to the exact same brand.
Custom Whitelisting: Safely bypass tickets with specific tags.
Data Privacy Disclosure
Ticket Merger Pro runs entirely locally inside your Zendesk browser instance. Your customer data, PII, and tickets are never sent to, processed by, or stored on external third-party servers. For more details, please view our Privacy Policy at https://mods.tn/merger-privacy
Screenshots
Category rankings
As of Sep 13, 2026- IT and HR#37of 135Top 28%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Ticket Merger Pro doesn't have curated competitor matchups yet. Other tracked it and hr apps on Zendesk:
Where Ticket Merger Pro stands in the IT and HR category
Ticket Merger Pro ranks #37 of 135 apps in the IT and HR category, placing it in the top 28% of the listing.
Frequently asked questions
What is Ticket Merger Pro?
Ticket Merger Pro is an app for Zendesk. It currently holds a 5.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the IT and HR category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Mods.
Is Ticket Merger Pro free?
Ticket Merger Pro does not offer a permanent free plan on Zendesk. Pricing starts at $5.00 per agent, per month. Trial availability and exact billing terms are mirrored from the live Zendesk listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Ticket Merger Pro?
Ticket Merger Pro is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the IT and HR category on Zendesk.
Where does Ticket Merger Pro rank on Zendesk?
Ticket Merger Pro currently sits at position #37 in the IT and HR category on Zendesk. That places it in the top 27% of 135 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.