Simplesat is the #1 ranked surveys and reviews app on Zendesk, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 9, 2026.
Simplesat is a Zendesk Marketplace app by Simplesat. With a rating of 5.0★ from 1 reviews, it currently ranks #1 in the Surveys and Reviews category.
AppRanks data: Simplesat ranks #1 in Surveys and Reviews on Zendesk Marketplace, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Simplesat is a category-leading Zendesk app with a limited review volume. It is listed in the Surveys and Reviews category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Simplesat
How Simplesat works
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Add one-click CSAT, CES, or NPS surveys to Zendesk email triggers in minutes.
What Simplesat offers
Fun and visually engaging surveys
Multiple delivery options
Multi-question surveys with conditional logic
Automated sharing of 5-star reviews
Two-way syncing of ratings and ticket data
Add CSAT, CES, 5-star, or NPS surveys to solved ticket emails
Embed one-click surveys directly into Zendesk solved ticket email notifications. The copy-and-paste setup takes less than five minutes.
Simplesat works with Zendesk event-based triggers or time-based automations. By inserting your survey into existing notifications, you avoid sending extra emails to customers.
Sync Zendesk ticket details with customer feedback
Gain deeper context for feedback by pulling ticket information directly from the Zendesk API. Simplesat can sync:
Ticket details (ID, subject, priority, type, and custom fields)
Requesters (customers and organizations)
Responders (agents and groups)
You can view everything instantly without switching tools.
Add private comments and tags to Zendesk tickets
Automatically sync survey ratings with Zendesk ticket private comments and tags to improve visibility and accountability.
Agents can see feedback directly inside tickets, eliminating the need to switch between systems.
Write satisfaction ratings back to Zendesk
Leverage Zendesk’s native satisfaction ratings by syncing Simplesat feedback scores directly back to tickets.
Detailed ticket reporting and insights
Create powerful reports for individual clients or groups of agents. View:
Survey scores and trends
Performance stats and leaderboards
Filtered views by company, customer, agent, or any synced Zendesk attribute
Drill down into any metric or time period for deeper insights.
Learn how we handle your data in our privacy policy.
Screenshots
Category rankings
As of Sep 10, 2026- Surveys and Reviews#1of 125Top 1%
- Reporting and Analytics#175of 259Top 68%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Simplesat ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #5
Competitors & alternatives
Simplesat doesn't have curated competitor matchups yet. Other tracked surveys and reviews apps on Zendesk:
Where Simplesat stands in the Surveys and Reviews category
Simplesat ranks #1 of 125 apps in the Surveys and Reviews category, placing it in the top 1% of the listing.
Frequently asked questions
What is Simplesat?
Simplesat is an app for Zendesk. It currently holds a 5.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Surveys and Reviews category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Simplesat.
Who uses Simplesat?
Simplesat is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Surveys and Reviews category on Zendesk.
Where does Simplesat rank on Zendesk?
Simplesat currently sits at position #1 in the Surveys and Reviews category on Zendesk. That places it in the top 1% of 125 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.