Translator AI is the #17 ranked translations app on Zendesk, with a 5.0 average rating from 2 reviews, with a free plan available, as of Sep 11, 2026.
Translator AI is a Zendesk Marketplace app by Infigos LLC. With a rating of 5.0★ from 2 reviews, it currently ranks #17 in the Translations category.
AppRanks data: Translator AI ranks #17 in Translations on Zendesk Marketplace, placing it in the top 25% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Translator AI is a category-leading Zendesk app with a limited review volume. It is listed in the Translations category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Infigos LLC — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Translator AI
How Translator AI works
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Translator AI is a simple yet powerful Zendesk app that streamlines multilingual customer support. It automatically detects languages and translates either outgoing agent replies or incoming customer messages, ensuring clear communication without switching tools.
How It Works:
1. Outgoing Translation (Customer-Facing)
If the ticket editor contains text, Translator AI detects the source language and translates it into the customer's language, replacing the editor content so agents can send it immediately.
2. Incoming Translation (Agent-Facing)
If the ticket editor is empty, Translator AI translates the most recent public customer message into the agent's language and posts it as an internal note for easy reading and response.
Watch the demo below:
Key Features:
Automatic Language Detection – No need to manually choose languages.
Two-Way Translation – Works for both agent replies and customer messages.
Internal Note Posting – Keeps translations separate from public replies.
One-Click Simplicity – Minimal setup, easy to use.
Multi-language Support – Handles global customer interactions effortlessly.
Context Headers for Clarity – Internal notes include a clear header like 🌐 Translated (French → English) by Translator AI.
Data Handling & Privacy
- Only the message content selected for translation is sent to the translation provider, and always at the agent’s discretion.
- No PII data is sent, and nothing is persisted on our servers.
- Data is never used for training.
Why Choose Translator AI?
Translator AI is designed for speed, simplicity, and reliability. It integrates seamlessly into Zendesk so agents can communicate across languages without disrupting their workflow. Whether you're replying to a customer in another country or reading a message in an unfamiliar language, Translator AI handles the translation instantly.
For more details and setup guidance, visit Translator AI Support.
Screenshots
Category rankings
As of Sep 11, 2026- Translations#17of 68Top 25%
- AI and Bots#50of 385Top 13%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Translator AI ranks for 4 keywords across Zendesk Marketplace. Here are the top 3:
- Rank #14
- Rank #15
- Rank #20
Competitors & alternatives
Translator AI doesn't have curated competitor matchups yet. Other tracked translations apps on Zendesk:
Where Translator AI stands in the Translations category
Translator AI ranks #17 of 68 apps in the Translations category, placing it in the top 25% of the listing.
Frequently asked questions
What is Translator AI?
Translator AI is an app for Zendesk. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Translations category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Infigos LLC.
Who uses Translator AI?
Translator AI is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Translations category on Zendesk.
Where does Translator AI rank on Zendesk?
Translator AI currently sits at position #17 in the Translations category on Zendesk. That places it in the top 25% of 68 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.