Native PDF Viewer & Extractor is the #30 ranked security, risk and compliance app on Zendesk, with a 3.0 average rating from 2 reviews, with a free plan available, as of Sep 11, 2026.
Native PDF Viewer & Extractor is a Zendesk Marketplace app by Resolvify.io. With a rating of 3.0★ from 2 reviews, it currently ranks #30 in the Security, Risk and Compliance category.
AppRanks data: Native PDF Viewer & Extractor ranks #30 in Security, Risk and Compliance on Zendesk Marketplace, placing it in the top 31% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Native PDF Viewer & Extractor is a mixed-rating Zendesk app with a limited review volume. It is listed in the Security, Risk and Compliance category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Resolvify.io — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Native PDF Viewer & Extractor
How Native PDF Viewer & Extractor works
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The FIRST 100% Native & Client-Side PDF Viewer
The Native PDF Viewer & Extractor app for Zendesk allows support agents to view PDF attachments directly within tickets, eliminating the need to download files before opening. If the PDF contains extractable text, agents can easily add this text to an internal note, streamlining their workflow and enhancing efficiency.
Features
Instant PDF Previews: View PDF files directly within the Zendesk ticket interface without downloading, saving time and reducing hassle.
Effortless Integration: Integrates seamlessly with Zendesk for a user-friendly experience, with no complex configurations required.
Streamlined Support Workflow: Eliminates the need to download documents locally, allowing agents to focus on resolving customer queries faster.
Customer-Centric Assistance: Access all necessary information in real-time for more personalized and informed customer interactions.
Secure and Efficient: Maintains document security, removing the need to store files locally on agents' systems. No external viewer (such as Google Viewer) is used, ensuring that no data is transferred to third parties like Google.
Fully Client-Side Experience: Provides a native, client-side experience with no plugins required and no external viewer dependency.
Flexible Viewing Options: Easily switch between single-page and multi-page views.
Text Extraction: Extract text from PDFs if available (for PDFs with extractable text; does not support OCR processing).
Screenshots
Category rankings
As of Sep 11, 2026- Security, Risk and Compliance#30of 97Top 31%
- Workflows#75of 294Top 26%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Native PDF Viewer & Extractor doesn't have curated competitor matchups yet. Other tracked security, risk and compliance apps on Zendesk:
Frequently asked questions
What is Native PDF Viewer & Extractor?
Native PDF Viewer & Extractor is an app for Zendesk. It currently holds a 3.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Security, Risk and Compliance category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Resolvify.io.
Who uses Native PDF Viewer & Extractor?
Native PDF Viewer & Extractor is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Security, Risk and Compliance category on Zendesk.
Where does Native PDF Viewer & Extractor rank on Zendesk?
Native PDF Viewer & Extractor currently sits at position #30 in the Security, Risk and Compliance category on Zendesk. That places it in the top 31% of 97 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.