- Category rank
- #82 in AI and Bots
- Price
- Free plan
- Listing audit
- 62/100
Salesforce is a Zendesk Marketplace app by Zendesk. With a rating of 3.0★ from 1,495 reviews, it currently ranks #82 in the AI and Bots category.
Salesforce is the #82 ranked AI and Bots app on Zendesk, with a 3.0 average rating from 1,495 reviews, free to use, as of Oct 30, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 30, 2026
Salesforce ranks #82 of 401 in AI and Bots on Zendesk. It holds a 3.0★ average from 1,495 reviews on Zendesk. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
About Salesforce
How Salesforce works
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Zendesk is a Salesforce ISV partner. We pay fees for the right to integrate the Zendesk application with the Salesforce services and create custom functionality linking the Zendesk application and Salesforce platforms.
The Salesforce integration for Zendesk helps facilitate a unified view of the customer across Sales and Service so you can:
Empower agents with customer context to personalize service interactions by surfacing Salesforce objects and records in Zendesk
Keep your teams in sync by enabling Sales to collaborate on Zendesk tickets directly from Salesforce
Boost productivity with automation by connecting and automating workflows across Zendesk and Salesforce
Empower agents with customer context from Salesforce
Personalize service interactions by viewing any Salesforce objects and records next to a live ticket in Zendesk
Boost team productivity by automating workflows across sales and service
Automate workflows across Salesforce and Zendesk by syncing Salesforce accounts, contacts, and cases to Zendesk orgs, users, and tickets
Support sales conversations with visibility into service issues from Salesforce
