GhostChat – Live Chat, AI Chatbot & Customer Support for WordPress Plugin Directory
By Jacob Orbach
GhostChat – Live Chat, AI Chatbot & Customer Support is the #485 ranked chat app on WordPress, with a 5.0 average rating from 2 reviews, as of Aug 31, 2026.
GhostChat – Live Chat, AI Chatbot & Customer Support is a WordPress Plugin Directory app by Jacob Orbach. With a rating of 5.0★ from 2 reviews, it currently ranks #485 in the Chat category.
AppRanks data: GhostChat – Live Chat, AI Chatbot & Customer Support ranks #485 in Chat on WordPress Plugin Directory, placing it in the top 91% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
GhostChat – Live Chat, AI Chatbot & Customer Support is a category-leading WordPress app with a limited review volume. It is listed in the Chat category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Jacob Orbach — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
Looking to switch from GhostChat – Live Chat, AI Chatbot & Customer Support?
See GhostChat – Live Chat, AI Chatbot & Customer Support's alternatives ranked by audit score, rating, and review velocity.
How GhostChat – Live Chat, AI Chatbot & Customer Support works
Show full descriptionShow less
GhostChat is live chat and an AI chatbot for WordPress, built for people who do not want another app to check. Answer visitors straight from Gmail — reply to the email, the visitor sees it in the chat widget. The mobile dashboard and the web dashboard are there when you want them.
Why GhostChat?
Answer from Gmail – A new chat arrives as an email. Reply to it and the visitor gets your message in the widget. No new inbox to learn.
No cookie banner – Zero cookies and zero tracking, so the widget adds nothing to your consent requirements
AI chatbot (Claude) — included in every plan, even Free – Answers visitor questions 24/7 from a knowledge base it can draft by reading your site, then hands off to you when it cannot
Will not slow your site down – The widget is ~15KB — up to 58x smaller than Intercom, Tidio, Tawk.to or Crisp (measured August 2026) — and it does not move your Lighthouse or Core Web Vitals scores
Real-time messaging – 15-30ms edge-powered delivery worldwide
Reply from your phone – The dashboard is a mobile PWA. Install it and answer chats like WhatsApp.
WooCommerce auto-integration – Real-time cart & page context, zero configuration (Pro and up)
Team inbox – Invite teammates to a shared inbox (2 seats on Pro, up to 10 on Team)
CRM Lite – Built-in contacts, conversation history, and notes
Auto-translate – 133+ languages, real-time visitor message translation (Pro and up)
Canned responses – Save time with pre-written replies
Webhooks & Bot Agent API – Integrate with your stack, or bring your own LLM (all paid plans)
How it works:
Sign up free at GhostChat
Create a site and get your Site ID
Enter your Site ID in the plugin settings
The chat widget appears on your site automatically
Pricing:
The AI assistant is included in every plan — there is no AI add-on to buy. Flat monthly prices, no per-seat fees; current pricing is always at ghostchat.dev/pricing.
Free (forever): 1 site, 1 seat, 30-day history, AI assistant included (25 AI replies/mo, 10-entry knowledge base), no credit card required
Pro: 2 seats, 3 sites, 1-year history, bigger AI allowance (200 replies/mo, 25-entry knowledge base), business hours, visitor context & page journey, WooCommerce cart context, CSV export, auto-translate (133+ languages), webhooks, Bot Agent API (bring your own LLM)
Team: Everything in Pro plus up to 10 team members, unlimited sites, unlimited history, biggest AI allowance (600 replies/mo, 50-entry knowledge base), remove GhostChat branding, custom visitor context, identity verification, and priority support
Perfect for:
Small businesses
Freelancers
E-commerce stores
Support teams
Anyone who values privacy and performance
WooCommerce Integration:
Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Your agents see:
Page type, product name, cart items, total, and item count — Pro and up
Custom data via GhostChat.setContext() — Team
Updates in real-time on AJAX cart changes
Privacy Policy GhostChat does not collect, store, or transmit any personal data from your WordPress site. The plugin only:
Stores your Site ID in your WordPress database (wp_options table)
Loads the chat widget script from api.ghostchat.dev
When WooCommerce is active, sends page context and cart data (page type, product name, items, total, count) on paid plans, and custom setContext() data on the Team plan
Does not set any cookies
Does not track visitors
Does not send any data to third parties besides the GhostChat service
Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy policy at https://ghostchat.dev/privacy for details on how chat data is handled.
Support Need help? We’re here for you:
Email: [email protected]
WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress
Dashboard: https://app.ghostchat.dev
Website: https://ghostchat.dev
About GhostChat GhostChat is a privacy-first live chat platform that prioritizes page speed and visitor privacy. We believe live chat shouldn’t slow down your site or compromise your visitors’ privacy.
Learn more at ghostchat.dev
Category rankings
As of Sep 4, 2026- Chat#485of 533Top 91%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
GhostChat – Live Chat, AI Chatbot & Customer Support ranks for 9 keywords across WordPress Plugin Directory. Here are the top 3:
Competitors & alternatives
GhostChat – Live Chat, AI Chatbot & Customer Support doesn't have curated competitor matchups yet. Other tracked chat apps on WordPress:
Frequently asked questions
What is GhostChat – Live Chat, AI Chatbot & Customer Support?
GhostChat – Live Chat, AI Chatbot & Customer Support is an app for WordPress. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Jacob Orbach.
Who uses GhostChat – Live Chat, AI Chatbot & Customer Support?
Currently around 10 active stores have installed GhostChat – Live Chat, AI Chatbot & Customer Support. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on WordPress.
Where does GhostChat – Live Chat, AI Chatbot & Customer Support rank on WordPress?
GhostChat – Live Chat, AI Chatbot & Customer Support currently sits at position #485 in the Chat category on WordPress. That places it in the top 91% of 533 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.