GhostChat is a WordPress app, with a 5.0 average rating from 2 reviews, as of July 9, 2026.
GhostChat is a WordPress Plugin Directory app by Jacob Orbach. With a rating of 5.0★ from 2 reviews.
AppRanks data: GhostChat ranks #0 in AI Chatbot on WordPress Plugin Directory, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
GhostChat is a category-leading WordPress app with a limited review volume. It is listed in the Woocommerce category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Jacob Orbach — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
Looking to switch from GhostChat?
See GhostChat's alternatives ranked by audit score, rating, and review velocity.
How GhostChat works
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GhostChat is a lightweight, privacy-focused live chat widget — with a built-in AI chatbot — for WordPress. Reply from Gmail, the mobile PWA, or the dashboard — your choice.
Why GhostChat?
~10KB widget – 20-35x smaller than tawk.to, Crisp, Tidio, LiveChat
Zero tracking, zero cookies – No cookie banners needed
15-30ms latency – Edge-powered global delivery
Gmail threading – Reply from your inbox, conversations stay in sync
WooCommerce auto-integration – Real-time cart & page context (Pro and up)
Real-time messaging – Instant customer replies
AI chatbot (Claude) – Answers visitor questions 24/7 from your FAQ knowledge base, then hands off to you when needed (Pro + AI)
CRM Lite – Built-in contacts, conversation history, and notes
Team support – Invite agents, assign conversations (Business plan)
Webhooks & Bot Agent API – Integrate with your stack (Pro + AI & Business)
Auto-translate – 133+ languages, real-time visitor message translation (Pro and up)
Canned responses – Save time with pre-written replies
Mobile PWA dashboard – Reply from your phone like WhatsApp
GDPR-friendly – No cookies, no tracking, no consent banner needed
Easy setup – Takes 30 seconds to configure
How it works:
Sign up free at GhostChat
Create a site and get your Site ID
Enter your Site ID in the plugin settings
The chat widget appears on your site automatically
Pricing:
Free (forever): 1 site, 30-day history, unlimited canned responses, no credit card required
Pro ($5/mo): 3 sites, 1-year history, business hours, visitor context & page journey, WooCommerce cart context, CSV export, auto-translate (133+ languages)
Pro + AI ($15/mo): Everything in Pro plus 5 sites, 3-year history, the built-in AI assistant (FAQ knowledge base + instant replies), webhooks, Bot Agent API (bring your own LLM), and custom visitor context
Business ($39/mo): Everything in Pro + AI plus 10 sites, unlimited history, team (up to 10 agents), remove GhostChat branding, priority support
Perfect for:
Small businesses
Freelancers
E-commerce stores
Support teams
Anyone who values privacy and performance
WooCommerce Integration:
Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Your agents see:
Page type, product name, cart items, total, and item count — Pro and up
Custom data via GhostChat.setContext() — Pro + AI & Business
Updates in real-time on AJAX cart changes
Privacy Policy GhostChat does not collect, store, or transmit any personal data from your WordPress site. The plugin only:
Stores your Site ID in your WordPress database (wp_options table)
Loads the chat widget script from api.ghostchat.dev
When WooCommerce is active, sends page context and cart data (page type, product name, items, total, count) on Pro and Business plans, and custom setContext() data on Pro and Business plans
Does not set any cookies
Does not track visitors
Does not send any data to third parties besides the GhostChat service
Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy policy at https://ghostchat.dev/privacy for details on how chat data is handled.
Support Need help? We’re here for you:
Email: [email protected]
WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress
Dashboard: https://app.ghostchat.dev
Website: https://ghostchat.dev
About GhostChat GhostChat is a privacy-first live chat platform that prioritizes page speed and visitor privacy. We believe live chat shouldn’t slow down your site or compromise your visitors’ privacy.
Learn more at ghostchat.dev
Category rankings
As of Jul 9, 2026- AI Chatbot#0of 96Top 1%
- chatbot#0of 588Top 1%
- live chat#0of 385Top 1%
- Privacy#0of 84Top 1%
- Woocommerce#0of 1,967Top 1%
- Chat#485of 532Top 92%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
GhostChat ranks for 2 keywords across WordPress Plugin Directory. Here are the top 2:
- 1.chat botRank #176
- Rank #319
Competitors & alternatives
GhostChatdoesn't have curated competitor matchups yet. Other tracked woocommerce apps on WordPress:
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Where GhostChat stands in the Woocommerce category
GhostChat ranks #0 of 1,967 apps in the Woocommerce category, placing it in the top 1% of the listing.
Frequently asked questions
What is GhostChat?
GhostChat is an app for WordPress. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Woocommerce category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Jacob Orbach.
Who uses GhostChat?
Currently around 10 active stores have installed GhostChat. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Woocommerce category on WordPress.