GhostChat – Live Chat, AI Chatbot & Customer Support vs Tidio – Live Chat & AI Chatbots

GhostChat is live chat and an AI chatbot for WordPress, built for people who do not want another app to check. Answer visitors straight from Gmail — reply to the email, the visitor sees it in the chat widget. The mobile dashboard and the web dashboard are there when you want them. Why GhostChat? Answer from Gmail – A new chat arrives as an email. Reply to it and the visitor gets your message in the widget. No new inbox to learn. No cookie banner – Zero cookies and zero tracking, so the widget adds nothing to your consent requirements AI chatbot (Claude) — included in every plan, even Free – Answers visitor questions 24/7 from a knowledge base it can draft by reading your site, then hands off to you when it cannot Will not slow your site down – The widget is ~15KB — up to 58x smaller than Intercom, Tidio, Tawk.to or Crisp (measured August 2026) — and it does not move your Lighthouse or Core Web Vitals scores Real-time messaging – 15-30ms edge-powered delivery worldwide Reply from your phone – The dashboard is a mobile PWA. Install it and answer chats like WhatsApp. WooCommerce auto-integration – Real-time cart & page context, zero configuration (Pro and up) Team inbox – Invite teammates to a shared inbox (2 seats on Pro, up to 10 on Team) CRM Lite – Built-in contacts, conversation history, and notes Auto-translate – 133+ languages, real-time visitor message translation (Pro and up) Canned responses – Save time with pre-written replies Webhooks & Bot Agent API – Integrate with your stack, or bring your own LLM (all paid plans) How it works: Sign up free at GhostChat Create a site and get your Site ID Enter your Site ID in the plugin settings The chat widget appears on your site automatically Pricing: The AI assistant is included in every plan — there is no AI add-on to buy. Flat monthly prices, no per-seat fees; current pricing is always at ghostchat.dev/pricing. Free (forever): 1 site, 1 seat, 30-day history, AI assistant included (25 AI replies/mo, 10-entry knowledge base), no credit card required Pro: 2 seats, 3 sites, 1-year history, bigger AI allowance (200 replies/mo, 25-entry knowledge base), business hours, visitor context & page journey, WooCommerce cart context, CSV export, auto-translate (133+ languages), webhooks, Bot Agent API (bring your own LLM) Team: Everything in Pro plus up to 10 team members, unlimited sites, unlimited history, biggest AI allowance (600 replies/mo, 50-entry knowledge base), remove GhostChat branding, custom visitor context, identity verification, and priority support Perfect for: Small businesses Freelancers E-commerce stores Support teams Anyone who values privacy and performance WooCommerce Integration: Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Your agents see: Page type, product name, cart items, total, and item count — Pro and up Custom data via GhostChat.setContext() — Team Updates in real-time on AJAX cart changes Privacy Policy GhostChat does not collect, store, or transmit any personal data from your WordPress site. The plugin only: Stores your Site ID in your WordPress database (wp_options table) Loads the chat widget script from api.ghostchat.dev When WooCommerce is active, sends page context and cart data (page type, product name, items, total, count) on paid plans, and custom setContext() data on the Team plan Does not set any cookies Does not track visitors Does not send any data to third parties besides the GhostChat service Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy policy at https://ghostchat.dev/privacy for details on how chat data is handled. Support Need help? We’re here for you: Email: [email protected] WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress Dashboard: https://app.ghostchat.dev Website: https://ghostchat.dev About GhostChat GhostChat is a privacy-first live chat platform that prioritizes page speed and visitor privacy. We believe live chat shouldn’t slow down your site or compromise your visitors’ privacy. Learn more at ghostchat.dev

🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools Tidio Live Chat is an all-in-one customer support plugin for WordPress that lets you talk to your website visitors in real time. Provide 24/7 live chat support, generate leads, answer FAQs, and increase sales with our powerful AI chatbots and live chat widget. With Tidio’s Live Chat for WordPress, you can boost customer satisfaction, solve problems instantly, and grow your business with proactive messaging and automation — all from one intuitive dashboard. Plus, with Lyro – Tidio’s AI customer support agent – you can automate up to 70% of inquiries, providing fast, accurate answers 24/7 without human intervention. 💬 Why Use Tidio Live Chat on Your WordPress Website? ✅ Real-Time Live Chat Support: Chat instantly with visitors and customers to solve their issues and answer questions. ✅ Live Chat + AI Automation: Combine traditional live chat with AI-powered chatbots for faster, smarter responses. ✅ Automated Support with Lyro AI: Let Lyro, Tidio’s conversational AI, handle up to 70% of customer inquiries automatically, saving time and improving response speed. ✅ Boost Conversions with Proactive Chat: Start live chat conversations when visitors need help — recover abandoned carts and offer discounts in real-time. ✅ Mobile-Friendly Live Chat Widget: Fully responsive live chat widget that looks and works great on desktop, tablet, and mobile devices. ✅ Multichannel Live Chat Plugin: Manage conversations from Live Chat, Facebook Messenger, Instagram, and Email in one inbox. 🚀 Top Features of Tidio WordPress Live Chat Plugin 🟢 Live Chat Widget Customization – Match the live chat to your website branding and user experience. 🟢 AI Chatbot (Lyro) – Resolve up to 70% of customer questions instantly with our advanced conversational AI. 🟢 WooCommerce Live Chat Integration – View visitor carts, order history, and send product cards directly in chat. 🟢 Chatbot Templates & Visual Builder – Use drag-and-drop tools to build custom chatbots or choose from dozens of prebuilt templates. 🟢 Live Visitor Tracking – See who is online and start live chat conversations based on behavior or location. 🟢 Departments & Agent Routing – Route live chat messages to the right team instantly. 🟢 Smart Popups – Trigger proactive live chat messages based on user actions. 🌍 Multi-Language Live Chat for Global Support Tidio’s live chat widget supports 6 languages: English, German, French, Spanish, Italian, and Portuguese. Deliver a personalized live chat experience to users in their native language automatically. 📱 Live Chat on Mobile & Desktop Apps Download the Tidio mobile app for iOS and Android to respond to live chat messages wherever you are. Stay connected with your customers anytime, anywhere. 🛒 Live Chat for eCommerce Whether you run a WooCommerce store or a service website, Tidio’s Live Chat for WordPress helps you: Engage visitors in real time Recommend products and upsell with product cards Recover abandoned carts through chatbot campaigns Convert passive users into paying customers with live support 🔐 Reliable, Fast, Secure Tidio is optimized for performance and security. Your Live Chat for WordPress runs smoothly, loads fast, and protects your customer data. 💬 Real-Time Conversations with Website Visitors Engage visitors the moment they land on your site using a fast, responsive live chat widget. Answer questions, resolve issues, and guide users through their journey in real time — increasing satisfaction and conversion rates instantly. 📱 Mobile-Friendly & Fully Customizable Widget Tidio’s live chat widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website. 🎯 Proactive Messaging & Visitor Triggers Don’t wait for visitors to reach out. Set up automated triggers to proactively start live chat conversations based on user behavior — like time on page or exit intent — turning passive browsing into active engagement. 📨 Unified Inbox for Multichannel Support Tidio acts as a central helpdesk, bringing together messages from live chat, email, Messenger, and Instagram into one simple interface. Manage all customer conversations efficiently without switching tabs or tools. 🧠 Lyro AI – Your 24/7 Support Agent Let Lyro AI, Tidio’s conversational chatbot, automatically resolve up to 70% of repetitive support queries. It learns from your FAQs, delivers instant answers, and keeps your human team focused on complex cases. 🔧 Built Specifically for WordPress – Seamless Live Chat Integration Tidio is a native WordPress live chat plugin, built to work flawlessly with your website from the moment you install it. You can set up Tidio in just a few clicks—no coding, no complex configuration. The entire integration process is smooth and intuitive, allowing you to: Add the live chat widget to your site automatically Manage all chat and chatbot settings directly from your WordPress admin panel Use shortcodes and native WordPress tools to display or hide the chat on specific pages Sync visitor data and conversations with WordPress user accounts for more personalized support Whether you’re a beginner or an advanced user, Tidio’s tight integration with WordPress ensures your live chat runs smoothly and feels like a natural part of your site — not an external add-on. 🌟 What Makes Tidio Live Chat the Best? Used by over 300,000 websites 4.8+ ★ average rating Trusted by businesses in 150+ countries Seamless installation – set up live chat in under 30 seconds 🆓 Start with Tidio’s Powerful Free Plan Tidio offers a fully functional free plan that includes everything you need to get started with live chat and AI-powered customer support. With no credit card required, you can: Add a customizable live chat widget to your WordPress site Chat with unlimited visitors in real time Use pre-built chatbot templates for lead generation and support Access Lyro AI to automate common questions (limited interactions) Manage conversations from live chat, Messenger, Instagram, and email — all in one place Download mobile apps and stay connected on the go Whether you’re running a small business or launching a new online store, Tidio’s free plan gives you the tools to offer high-quality customer support and grow your business — without paying a cent. ✅ Get Started with Tidio Live Chat Today Installing Tidio Live Chat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access powerful premium features like unlimited AI chatbot responses, automation, and multi-agent support. Download Tidio Live Chat Plugin and start chatting with your website visitors today! 💰 Pricing Most of our powerful features are available in the free plan. If you want to test all of them, sign up for a 7-day free trial. See all available pricing options on our website. ⚙️ Technical Requirements To run Tidio Plugin for WordPress we recommend your host support: – OpenSSL (to increase security by encrypting your access tokens) – cURL 🔥 Hot Features CC/BCC for tickets Filters for new Lyro Knowledge tab Historical conversations as data source Sort direction in Smart Views tickets First person perspective styling