Joinchat – Enhanced "click to chat" vs GhostChat – Live Chat, AI Chatbot & Customer Support

Turn conversations into conversions Joinchat is the most installed plugin for WhatsApp: a customizable floating button that turns your visitors into chats, leads and sales. Built for conversion from the very first click: eye-catching CTAs, dynamic start messages, native WooCommerce integration and built-in analytics to measure every conversation. 🌍 Joinchat, the global leader in WhatsApp click to chat 🗺️ Present in more than 176 countries 🏆 #1 chat solution in: 🇦🇷 Argentina 🇨🇴 Colombia 🇧🇷 Brazil 🇪🇸 Spain 🇳🇱 Netherlands 🇲🇽 Mexico 🇨🇱 Chile 🇵🇪 Peru 🇵🇹 Portugal Source: BuiltWith® What you get with Joinchat A complete WhatsApp conversion toolkit for WordPress, designed to capture more leads and close more sales. Floating WhatsApp button that opens the WhatsApp app on mobile, and on desktop launches WhatsApp Desktop or WhatsApp Web and shows a scannable QR code. Eye-catching CTAs to greet visitors, present offers and start the chat with the right message. Dynamic start messages so every conversation arrives with full context (the page, the product, the price, the discount…). WooCommerce integration, with a contact button next to “Add to cart” and shop-specific CTAs. Analytics built in — 🆕 — Clicks counter in your WordPress dashboard. Events for Google Analytics 4, Google Tag Manager and Facebook Pixel, plus Google Ads conversions. Lightweight and fast — JavaScript with no dependencies and lazy-loaded styles. No render-blocking. Customizable site-wide or at the page, product, category, etc. level. 🛡️ Say goodbye to the fear of WhatsApp bans Many companies lose their WhatsApp Business number for contacting customers first without consent. Joinchat flips the model: the visitor writes first, so every conversation starts aligned with WhatsApp’s official policies. The result: your business number protected and your customers reaching out when they need to, not the other way around. With Joinchat, you can unlock the full potential of WhatsApp’s “click to chat” feature. Take Joinchat further with Premium and AI Joinchat Free is just the start. Premium and AI unlock its full conversion potential. 🌍 Show or hide the button by country — 🆕 — geo-target your visitors with country-specific rules. Perfect for international stores, regional campaigns and multi-language sites. 💬 Add more support channels — extend beyond WhatsApp with Telegram, Facebook Messenger, phone calls and more, all from the same widget. 🕒 Multi-agent with custom schedules — assign chats to the right person at the right time. Each agent works their own hours and only takes chats when available, and you can set an alternative CTA when no agents are online. 🔁 Add a Chat Funnel — guided conversational flows that qualify and capture leads automatically with higher conversion than a form, 24/7, even when no one is at the desk. ✨ Add an AI agent — trained on your FAQs and website content. Answers visitors instantly, anytime, with the tone and knowledge you define. 👉 Get Joinchat Premium | 👉 Get Joinchat AI 📝 Settings at page or archive level You can change main settings on every Post, Page, Product or CPT and for Tag or Category archive pages. Edit your WhatsApp number, CTA, Start Message and Visibility options. 🔴 Show a notification Use a balloon on the button to get the visitor’s attention. In this way, you ensure that you do not miss any important message you want to give them, surprise them in a less intrusive way. 📯 Create call-to-action messages CTAs with Rich Chat: multiple chat bubbles with links, buttons, images or random text. Encourage users to contact you with a welcome message, offering help or promotions and offers. Read more 💬 Customize conversation start messages Defines a pre-loaded initial message for when the user contacts via WhatsApp. Add context with our “Dynamic Variables” and you will know what page the visitor is coming from or what product they are looking at when they start the chat. ✅ Opt-in text Opt-in is a users’ consent to receive messages from a business. Write a text with the conditions under which the visitor contacts you (or other info that you consider important). You can make it mandatory and disable contact until the user accepts it. 🛒 Integration with WooCommerce Set CTAs and Start Messages for shop page, product pages and for products on sale. Add a WhatsApp Contact Button directly on your product page next to the “Add to cart” button or choose the best position, even on products without a price. 🧩 WhatsApp Contact Button Block Add beautiful and customizable WhatsApp contact buttons in the Block Editor. You can define phone and initial message of the button or use the post/general Joinchat settings (ideal for Reusable Blocks). Enable QR Code on desktop to allow your visitors to scan it and start messaging from their phone. 🃏 Dynamic Variables Use variables in your CTAs and Start Messages that change dynamically for each page: {SITE} ➡ Website title {TITLE} ➡ Current page title {HOME} ➡ Website home url {URL} ➡ Current page url {HREF} ➡ Current page url (full with query params) {PRODUCT} ➡ Product name (Woo) {SKU} ➡ Product SKU (Woo) {REGULAR} ➡ Product regular price (Woo) {PRICE} ➡ Product current price (Woo) {DISCOUNT} ➡ Product percent discount when is on sale (Woo) 📈 Analytics Integration Automatically send events to Google Analytics, Google Tag Manager and Facebook Pixel when the user opens WhatsApp. — 🆕 — Clicks counter in your WordPress dashboard Google Analytics 4 send the recommended "generate_lead" event Google Tag Manager send "JoinChat" event Facebook Pixel send "JoinChat" event Google Ads conversion, just add your Conversion ID and Conversion Label You can also create your own custom events or add event parameters. View FAQs / Read more 🍾 Chat Triggers Any element in your page can be a chat trigger, eg: it can launch WhatsApp from a link or show the Joinchat CTA when the user scrolls to the footer. On page load (by url): url query param joinchat to show chat window. Can set delay in seconds, default is 0 (e.g. example.com/page/?joinchat=5) url query hash #joinchat to show chat window (e.g. example.com/page/#joinchat) On click: class "joinchat_app" direct launch WhatsApp class "joinchat_open" opens Joinchat CTA link href "#whatsapp" direct launch WhatsApp link href "#joinchat" opens Joinchat CTA Set custom phone and initial message for direct WhatsApp triggers: data-phone="99999999" data-message="Only for this trigger message". On scroll (when element appears on screen): class "joinchat_show" opens Joinchat CTA (first time) class "joinchat_force_show" opens Joinchat CTA (always) 💱 Multi-Language & RTL Support To be able to support all your users, wherever they are. Our plugin is compatible with WPML, Polylang and — 🆕 — TranslatePress and also RTL languages are supported. 🌈 Theme Colors & 🌚 Dark Mode You choose a color and we customize the entire visual theme of the widget. With Dark Mode display the chat window with dark colors and white text. From settings you can activate it or leave it automatic and detects devices’ configuration. ⚡ Fast & Light Only load what need when needed. Joinchat is lightweight and follow best coding practices. Use vanilla JavaScript without dependencies, deferred scripts and lazy load of styles to prevent render-blocking. See Tests Report and Speed Score. 🔕 No distractions Joinchat integrates with all major Visual Editors and Page Builders and will not appear when editing a page. Supported editors: Beaver Builder, Brizy Page Builder, Elementor, Oxygen Builder, Page Builder by SiteOrigin, Thrive Architect, Visual Composer and WP Page Builder. 🍪 Cookies & GDPR Joinchat can be used without any cookies or persisten storage and don’t collect personal data. Joinchat integrates with WordPress’s Privacy Policy Guide and suggests the necessary text. 👨‍💻 Developer friendly Fully extensible, with lots of filters and actions to extend its functionality or change behavior. Documentation ⌁ If you like Joinchat 😍 Please leave us a ★★★★★ rating. We’ll thank you. Help us with the translation in your language Visit our blog and find tips and tricks at join.chat. Follow @joinchatnow on X. Join chat now!

GhostChat is live chat and an AI chatbot for WordPress, built for people who do not want another app to check. Answer visitors straight from Gmail — reply to the email, the visitor sees it in the chat widget. The mobile dashboard and the web dashboard are there when you want them. Why GhostChat? Answer from Gmail – A new chat arrives as an email. Reply to it and the visitor gets your message in the widget. No new inbox to learn. No cookie banner – Zero cookies and zero tracking, so the widget adds nothing to your consent requirements AI chatbot (Claude) — included in every plan, even Free – Answers visitor questions 24/7 from a knowledge base it can draft by reading your site, then hands off to you when it cannot Will not slow your site down – The widget is ~15KB — up to 58x smaller than Intercom, Tidio, Tawk.to or Crisp (measured August 2026) — and it does not move your Lighthouse or Core Web Vitals scores Real-time messaging – 15-30ms edge-powered delivery worldwide Reply from your phone – The dashboard is a mobile PWA. Install it and answer chats like WhatsApp. WooCommerce auto-integration – Real-time cart & page context, zero configuration (Pro and up) Team inbox – Invite teammates to a shared inbox (2 seats on Pro, up to 10 on Team) CRM Lite – Built-in contacts, conversation history, and notes Auto-translate – 133+ languages, real-time visitor message translation (Pro and up) Canned responses – Save time with pre-written replies Webhooks & Bot Agent API – Integrate with your stack, or bring your own LLM (all paid plans) How it works: Sign up free at GhostChat Create a site and get your Site ID Enter your Site ID in the plugin settings The chat widget appears on your site automatically Pricing: The AI assistant is included in every plan — there is no AI add-on to buy. Flat monthly prices, no per-seat fees; current pricing is always at ghostchat.dev/pricing. Free (forever): 1 site, 1 seat, 30-day history, AI assistant included (25 AI replies/mo, 10-entry knowledge base), no credit card required Pro: 2 seats, 3 sites, 1-year history, bigger AI allowance (200 replies/mo, 25-entry knowledge base), business hours, visitor context & page journey, WooCommerce cart context, CSV export, auto-translate (133+ languages), webhooks, Bot Agent API (bring your own LLM) Team: Everything in Pro plus up to 10 team members, unlimited sites, unlimited history, biggest AI allowance (600 replies/mo, 50-entry knowledge base), remove GhostChat branding, custom visitor context, identity verification, and priority support Perfect for: Small businesses Freelancers E-commerce stores Support teams Anyone who values privacy and performance WooCommerce Integration: Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Your agents see: Page type, product name, cart items, total, and item count — Pro and up Custom data via GhostChat.setContext() — Team Updates in real-time on AJAX cart changes Privacy Policy GhostChat does not collect, store, or transmit any personal data from your WordPress site. The plugin only: Stores your Site ID in your WordPress database (wp_options table) Loads the chat widget script from api.ghostchat.dev When WooCommerce is active, sends page context and cart data (page type, product name, items, total, count) on paid plans, and custom setContext() data on the Team plan Does not set any cookies Does not track visitors Does not send any data to third parties besides the GhostChat service Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy policy at https://ghostchat.dev/privacy for details on how chat data is handled. Support Need help? We’re here for you: Email: [email protected] WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress Dashboard: https://app.ghostchat.dev Website: https://ghostchat.dev About GhostChat GhostChat is a privacy-first live chat platform that prioritizes page speed and visitor privacy. We believe live chat shouldn’t slow down your site or compromise your visitors’ privacy. Learn more at ghostchat.dev