AI Support Agent is the #21 ranked chat app on Wix, with a 4.8 average rating from 40 reviews, with a free plan available, as of July 9, 2026.
AI Support Agent is a Wix App Market app by Ultimo Bots. With a rating of 4.8★ from 40 reviews, it currently ranks #21 in the Chat category.
AppRanks data: AI Support Agent ranks #21 in Chat on Wix App Market, placing it in the top 33% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
AI Support Agent is a category-leading Wix app with a limited review volume. It is listed in the Chat category on Wix App Market, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 40 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Wix App Market listing.
Pros
- +High average rating (4.8★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Ultimo Bots — established developer track record
Cons
- −Limited review base (40) — ratings can shift significantly with new feedback
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See AI Support Agent's alternatives ranked by audit score, rating, and review velocity.
About AI Support Agent
How AI Support Agent works
Meet the AI support agent that doesn't just answer questions. It takes action.
Ultimo Bots learns your site, products, files, and FAQs, then handles real customer requests in plain conversation. It checks stock, books services, tracks orders, captures leads, and replies in any language, around the clock.
Setup is instant. Add it to your site and it connects itself to your store, bookings, events, and contacts automatically. No code to write, live in minutes.
You describe how your support should work in plain words, and your agent builds itself. No flowcharts to draw.
When a visitor needs a person, take over from your inbox and chat live. AI-suggested replies and instant translation help you respond, then hand the conversation back to the AI when you're done.
Stay in the loop with real-time alerts for new chats, handovers, and leads, in-app and by email, Telegram, and Slack.
It works on Instagram and Facebook too, backed by our certified Meta Tech Provider status.
Screenshots
Key features
- Takes real action: books services, tracks orders, checks stock
- Auto-connects your Stores, Bookings, Restaurants, Events & Contacts
- Answers in any language, 24/7, with live handover to your team
- No code: describe your support and the agent builds itself
Pricing plans
Free
|
Smart21.36/month
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Most popular Boost46.98/month
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Ultimo81.15/month
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Category rankings
As of Jul 9, 2026- Chat#21of 65Top 33%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
AI Support Agent ranks for 38 keywords across Wix App Market. Here are the top 3:
- Rank #5
- Rank #3
- Rank #3
Competitors & alternatives
AI Support Agentdoesn't have curated competitor matchups yet. Other tracked chat apps on Wix:
Frequently asked questions
What is AI Support Agent?
AI Support Agent is an app for Wix. It currently holds a 4.8-star rating from 40 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Ultimo Bots.
Is AI Support Agent free?
AI Support Agent offers a free plan that merchants can install on Wix without entering payment details. Paid tiers Smart, Boost, Ultimo unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Wix listing and refresh on each scrape cycle.
Who uses AI Support Agent?
AI Support Agent is actively installed across Wix stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Wix.
Where does AI Support Agent rank on Wix?
AI Support Agent currently sits at position #21 in the Chat category on Wix. That places it in the top 32% of 65 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does AI Support Agent support?
AI Support Agent declares support for 35 languages on its Wix marketplace listing: en, ar, bg, ca, zh, hr, with 29 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.