Chatway AI Live Chat, WhatsApp is the #7 ranked chat app on Wix, with a 5.0 average rating from 338 reviews, 19 of which arrived in the last 30 days, with a free plan available, as of July 8, 2026.
Chatway AI Live Chat, WhatsApp is a Wix App Market app by Poptin LTD. With a rating of 5.0★ from 338 reviews, it currently ranks #7 in the Chat category.
AppRanks data: Chatway AI Live Chat, WhatsApp added 64 reviews in the last 90 days (36% of its all-time review count) — an active-velocity signal indicating ongoing user adoption.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Chatway AI Live Chat, WhatsApp is a category-leading Wix app with a growing review traction. It is listed in the Chat category on Wix App Market, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 338 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Wix App Market listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Poptin LTD — established developer track record
Cons
- −No declared third-party integrations on the listing — verify compatibility with your existing tools before installing
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About Chatway AI Live Chat, WhatsApp
How Chatway AI Live Chat, WhatsApp works
Live chat with your customers, provide live chat customer support, get more sales using live chat, and use an AI chatbot for 24/7 support.
Provide customer support & offer personalized recommendations, coupons & discounts that enrich their experience. Collaborate with your team to provide exceptional customer service over an intuitive live chat app & AI chatbot.
Integrate your WhatsApp Business, Facebook Messenger, email & Instagram DMs to your live chat messages.
Add chat buttons like WhatsApp, Facebook Messenger, Instagram DM, SMS, phone, Telegram, Line, or custom chat buttons.
As visitors use live chat, they may have questions or issues. Through the live chat widget and AI chatbot, they can get instant answers and share feedback.
Customize the support chat widget, change the logo, color, chat button size, etc.
Chatway's live chat box feature has become an indispensable tool for website owners. It enables real-time website chat assistance, personalized, efficient collaboration, visitor insights & trust-building, all contributing to enhanced customer satisfaction & business success engagement.
Along the web version, Chatway live chat also offers Android & iOS mobile apps.
Screenshots
Key features
- Use an AI chatbot for 24/7 support, show FAQ in your live chat widget, and use canned responses saved replies to answer commonly asked questions. Live chat with your customers and provide live chat support. Address customer concerns in real-time with friendly support chat
- Live chat conversations can be assigned to support agents, while the AI chatbot can handle common questions automatically and provide 24/7 support. Escalate to more experienced helpdesk reps when necessary through live chat
- Mobile apps for iOS and Android are available allowing you to live chat with your websites visitors anytime and anywhere
- Unified inbox for your website live chat, WhatsApp Business, email, Facebook Messenger & Instagram DMs. You can also add chat buttons like WhatsApp, SMS, Instagram DM, Facebook Messenger, Telegram, Line, click-to-call, and even create your own custom chat buttons
Pricing plans
Free0.00/month
|
Solo24.66/month
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Most popular Team67.19/month
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Plus126.72/month
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Ratings and reviews
- 5165 (49%)
- 43 (1%)
- 32 (1%)
- 20 (0%)
- 17 (2%)
Category rankings
As of Jul 8, 2026- Chat#7of 65Top 11%
- Communication#28of 81Top 35%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Chatway AI Live Chat, WhatsApp ranks for 54 keywords across Wix App Market. Here are the top 3:
- Rank #4
- Rank #5
- Rank #5
Competitors & alternatives
Chatway AI Live Chat, WhatsAppdoesn't have curated competitor matchups yet. Other tracked chat apps on Wix:
Frequently asked questions
What is Chatway AI Live Chat, WhatsApp?
Chatway AI Live Chat, WhatsApp is an app for Wix. It currently holds a 5.0-star rating from 338 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Poptin LTD.
Is Chatway AI Live Chat, WhatsApp free?
Chatway AI Live Chat, WhatsApp offers a free plan that merchants can install on Wix without entering payment details. Paid tiers Solo, Team, Plus unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Wix listing and refresh on each scrape cycle.
Who uses Chatway AI Live Chat, WhatsApp?
Chatway AI Live Chat, WhatsApp is actively installed across Wix stores tracked by AppRanks. Its review base of 338 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Chat category on Wix.
Where does Chatway AI Live Chat, WhatsApp rank on Wix?
Chatway AI Live Chat, WhatsApp currently sits at position #7 in the Chat category on Wix. That places it in the top 11% of 65 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
How active are Chatway AI Live Chat, WhatsApp reviews?
Chatway AI Live Chat, WhatsApp has received 19 reviews in the last 30 days, 64 in the last 90 days. The 30-day pace is slower than the 90-day pace — review volume is decelerating. Review velocity is one of the faster-moving signals on a marketplace listing — sustained pace correlates with active install growth and ongoing developer engagement, while a sharp drop is often the earliest visible signal of a stalled listing.