WhatsApp is the #1 ranked chat app on Wix, with a 4.9 average rating from 3,954 reviews, with a free plan available, as of Sep 3, 2026.
WhatsApp is a Wix App Market app by Smartarget. With a rating of 4.9★ from 3,954 reviews, it currently ranks #1 in the Chat category.
AppRanks data: WhatsApp ranks #1 in Chat on Wix App Market, placing it in the top 1% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
WhatsApp is a category-leading Wix app with an established review history. It is listed in the Chat category on Wix App Market, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3,954 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Wix App Market listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +3,954 reviews provide statistical reliability for the rating average
- +Free tier available — no card required to evaluate
- +Published by Smartarget — established developer track record
Cons
- −Single-category specialization (Chat) — useful but limited if you need broad capabilities
Looking to switch from WhatsApp?
See WhatsApp's alternatives ranked by audit score, rating, and review velocity.
About WhatsApp
How WhatsApp works
Most of your visitors already have WhatsApp open on their phone. Give them a WhatsApp button instead of a Contact Us form they will never fill in.
Add the WhatsApp chat button to your site in about two minutes. No code. Pick your color, your greeting, and where the WhatsApp button sits.
You can add one person or your whole team. Each teammate gets their own name, photo, role, and hours, so a customer asking about an order does not land in your designer's inbox.
Replies arrive in the WhatsApp app you already use, on your phone or WhatsApp Web. Nothing new to learn.
Set working hours and an away message so nobody is left waiting after you close.
Works on mobile and desktop, in every language, on every page of your site. WhatsApp Business numbers work too.
Also known as: Whats App chat, Watsapp button, WhatsApp contact us widget.
Screenshots
Key features
- Answer questions on WhatsApp, where your customers already are
- Add your whole team, each with their own hours and job title
- Set it up in about two minutes, no code and no developer
- Away messages so nobody is left waiting after closing time
Pricing plans
Basic0.00/month
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Smartarget Pro6.47/month
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Category rankings
As of Sep 4, 2026- Chat#1of 114Top 1%
- Communication#24of 95Top 26%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
WhatsApp ranks for 122 keywords across Wix App Market. Here are the top 3:
- Rank #1
- 2.chatRank #1
- Rank #3
Competitors & alternatives
WhatsApp doesn't have curated competitor matchups yet. Other tracked chat apps on Wix:
Frequently asked questions
What is WhatsApp?
WhatsApp is an app for Wix. It currently holds a 4.9-star rating from 3,954 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Smartarget.
Is WhatsApp free?
WhatsApp does not offer a permanent free plan on Wix. Pricing starts at 0.00, and the listed tiers are Basic, Smartarget Pro. Trial availability and exact billing terms are mirrored from the live Wix listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses WhatsApp?
WhatsApp is actively installed across Wix stores tracked by AppRanks. Its review base of 3,954 signals a mature user community spanning small, mid-market, and enterprise merchants. It is part of the Chat category on Wix.
Where does WhatsApp rank on Wix?
WhatsApp currently sits at position #1 in the Chat category on Wix. That places it in the top 1% of 114 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does WhatsApp support?
WhatsApp declares support for 6 languages on its Wix marketplace listing: en, de, fr, es, pt, ru. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.