Side-by-side comparison · 24 data points
| AI Chatbot & Support Agent | WhatsApp Chat - Contact Us | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | AI Chatbot & Support Agent | WhatsApp Chat - Contact Us |
|---|---|---|
| Rating | 4.8 ★ | ★ 4.9 ★ |
| Total reviews | 40 | ★ 3.9k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 4 | 4 |
| Languages | 8 supported | 6 supported |
AI Chatbot & Support Agent and WhatsApp Chat - Contact Us are evenly matched on rating (4.8★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: AI Chatbot & Support Agent at Free plan available, WhatsApp Chat - Contact Us at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. WhatsApp Chat - Contact Us has the larger user base (3,926 reviews vs 40), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. AI Chatbot & Support Agent's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: AI Chatbot & Support Agent audit • WhatsApp Chat - Contact Us audit
| Listed | — | — |
|---|
| Last updated | — | — |
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| Keyword | AI Chatbot & Support Agent | WhatsApp Chat - Contact Us |
|---|---|---|
| chat | #17 | #2 |
| questions | #46 | #19 |
| contact | #48 | #34 |
| contacts | #48 | #34 |
Both AI Chatbot & Support Agent and WhatsApp Chat - Contact Us offer paid plans only. AI Chatbot & Support Agent starts at Free plan available; WhatsApp Chat - Contact Us starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
AI Chatbot & Support Agent (4.8★, 40 reviews) and WhatsApp Chat - Contact Us (4.9★, 3,926 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. AI Chatbot & Support Agent fits better if you prioritize broader integrations; WhatsApp Chat - Contact Us is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. WhatsApp Chat - Contact Us has more onboarding documentation maturity (3,926 reviews vs 40), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
AI Chatbot & Support Agent typically suits early-stage and growth-mode stores based on its review-base composition (40 reviews). WhatsApp Chat - Contact Us aligns more with early-stage and growth-mode stores (3,926 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. AI Chatbot & Support Agent and WhatsApp Chat - Contact Us both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from AI Chatbot & Support Agent" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
