SolarWinds Service Desk is the #140 ranked customer support app on Slack, with a free plan available, as of Jul 28, 2026.
AppRanks data: SolarWinds Service Desk ranks #140 in Customer Support on Slack Marketplace, placing it in the top 46% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
SolarWinds Service Desk is a newly-listed Slack app with a limited review volume. It is listed in the Customer Support category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
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About SolarWinds Service Desk
How SolarWinds Service Desk works
Streamline your service process by engaging with your employees where they work.With this integration between Slack and SolarWinds Service Desk, your employees will be able to open tickets in Service Desk, and collaborate on them, without leaving their work and collaboration environment (Slack). If you do not already have a SolarWinds Service Desk account, you’d need to set one up before installing this integration. Sign-up for free trial https://www.solarwinds.com/service-desk/registration
Category rankings
As of Aug 3, 2026- Customer Support#140of 310Top 46%
- Project Management#202of 466Top 44%
- Communication#331of 601Top 56%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
SolarWinds Service Desk doesn't have curated competitor matchups yet. Other tracked customer support apps on Slack:
Where SolarWinds Service Desk stands in the Customer Support category
SolarWinds Service Desk ranks #140 of 310 apps in the Customer Support category, placing it in the top 46% of the listing.
Frequently asked questions
What is SolarWinds Service Desk?
SolarWinds Service Desk is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Is SolarWinds Service Desk free?
SolarWinds Service Desk does not offer a permanent free plan on Slack. Pricing starts at Paid, with a free trial. Trial availability and exact billing terms are mirrored from the live Slack listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses SolarWinds Service Desk?
SolarWinds Service Desk is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Support category on Slack.
Where does SolarWinds Service Desk rank on Slack?
SolarWinds Service Desk currently sits at position #140 in the Customer Support category on Slack. That places it in the top 45% of 310 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.