Zervise is the #251 ranked customer support app on Slack, with a free plan available, as of Jul 29, 2026.
AppRanks data: Zervise ranks #251 in Customer Support on Slack Marketplace, placing it in the top 81% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zervise is a newly-listed Slack app with a limited review volume. It is listed in the Customer Support category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Zervise?
See Zervise's alternatives ranked by audit score, rating, and review velocity.
About Zervise
How Zervise works
Show full descriptionShow less
Zervise is designed to help your company build meaningful relationships with your customers and employees - putting customer collaboration and employee engagement as first priority. - Create tickets in different channels - one for each department/team and then start collaborating . - Organize your agents into channels, and share, assign and resolve fairly and quickly. Note that you’ll receive these updates only when the concerned ticket is assigned to you. You can assign a ticket/task to anyone in that channel and that person would immediately be assigned to the role of a service provider. - A Dashboard for Service providers/agents would show all the information that is needed - We will keep you updated about Major events such as SLA violation, and you will automatically receive notifications for all tickets being assigned to you in our Help desk. - Then, you’ll be able to add quick replies or notes to your tickets directly from Slack. Collaborate as a team on tickets and stay updated using Slack direct replies, keep messaging with everyone at the same time. - Zervise is available in French, German, Italian and English. You can sync up with your profile language by clicking on sync button. Now employees can create a ticket system on the fly using their existing Slack login credentials. Further Zervise on Slack Integration won’t need any additional cloud or services as it works within your Slack subscription and data stays with you with 100% control with you. In order to use this app, users must have an active Zervise account. Please contact our support team <[email protected]> for more details.
Screenshots
Category rankings
As of Aug 3, 2026- Customer Support#251of 310Top 81%
- Project Management#376of 466Top 81%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Zervise doesn't have curated competitor matchups yet. Other tracked customer support apps on Slack:
Where Zervise stands in the Customer Support category
Zervise ranks #251 of 310 apps in the Customer Support category, placing it in the top 81% of the listing.
Frequently asked questions
What is Zervise?
Zervise is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Who uses Zervise?
Zervise is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Support category on Slack.
Where does Zervise rank on Slack?
Zervise currently sits at position #251 in the Customer Support category on Slack. That places it in the top 81% of 310 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.