DevRev is the #50 ranked customer support app on Slack, with a free plan available, as of Jul 28, 2026.
AppRanks data: DevRev ranks #50 in Customer Support on Slack Marketplace, placing it in the top 17% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
DevRev is a newly-listed Slack app with a limited review volume. It is listed in the Customer Support category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
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About DevRev
How DevRev works
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The DevRev Snap-in for Slack transforms your Slack workspace into a powerful customer support and work management hub. With our integration, support teams can deliver exceptional customer experiences while developers stay focused on what matters most. Key Features Conversation Sync: Automatically sync conversations between Slack Connect channels and DevRev — customer messages in Slack appear in DevRev and responses from DevRev are posted back to Slack threads Ticket & Issue Management: Create, view, and update tickets and issues directly from any Slack channel with an intuitive interface Smart Notifications: Get alerts for new conversations, customer messages, tickets, and issues Customer Account Linking: Connect Slack channels with customer accounts for streamlined relationship management Thread Synchronization: Maintain complete conversation history with automatic syncing between Slack threads and DevRev Intelligent Forms: Auto-generated titles and descriptions using AI save time when creating tickets and issues Attachment Support: Automatically include files from Slack threads in DevRev tickets AI-Powered Features: Synchronized conversations enable DevRev's AI capabilities, including auto-reply, summarization, and intelligent ticket routing. Note: AI-generated responses may occasionally be inaccurate and should be reviewed before use. The DevRev Snap-in for Slack helps teams break down silos between support and development by keeping everyone on the same page. Customer queries get resolved faster, work items are tracked efficiently, and teams can collaborate effectively—all within the tools they already use. Install the DevRev snap-in from the marketplace, connect your accounts, and experience a new level of productivity for your customer-facing teams. See https://devrev.ai/docs/integrations/slack for the full feature break-down.
Screenshots
Category rankings
As of Aug 3, 2026- Customer Support#50of 310Top 17%
- Developer Tools#99of 540Top 19%
- Productivity#240of 600Top 40%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
DevRev doesn't have curated competitor matchups yet. Other tracked customer support apps on Slack:
Where DevRev stands in the Customer Support category
DevRev ranks #50 of 310 apps in the Customer Support category, placing it in the top 17% of the listing.
Frequently asked questions
What is DevRev?
DevRev is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Is DevRev free?
DevRev does not offer a permanent free plan on Slack. Pricing starts at Paid, with a free trial. Trial availability and exact billing terms are mirrored from the live Slack listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses DevRev?
DevRev is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Support category on Slack.
Where does DevRev rank on Slack?
DevRev currently sits at position #50 in the Customer Support category on Slack. That places it in the top 16% of 310 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.