Onboard is the #242 ranked customer support app on Slack, priced included with service subscription, as of Jul 29, 2026.
AppRanks data: Onboard ranks #242 in Customer Support on Slack Marketplace, placing it in the top 79% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Onboard is a newly-listed Slack app with a limited review volume. It is listed in the Customer Support category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- No standout positives based on current data signals.
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (Included with service subscription) — evaluation requires committing payment details
Looking to switch from Onboard?
See Onboard's alternatives ranked by audit score, rating, and review velocity.
About Onboard
How Onboard works
Onboard's integration for Slack shares real-time status updates, daily and weekly onboarding summaries and enables your team to communicate with clients directly and mark tasks as complete -- all from inside your Slack instance! Onboard offers a range of plans to help guide your Onboarding process. See all available subscription plans at https://onboard.io/pricing.
Screenshots
Category rankings
As of Aug 3, 2026- Customer Support#242of 310Top 79%
- Project Management#359of 466Top 78%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Onboard doesn't have curated competitor matchups yet. Other tracked customer support apps on Slack:
Where Onboard stands in the Customer Support category
Onboard ranks #242 of 310 apps in the Customer Support category, placing it in the top 79% of the listing.
Frequently asked questions
What is Onboard?
Onboard is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Who uses Onboard?
Onboard is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Support category on Slack.
Where does Onboard rank on Slack?
Onboard currently sits at position #242 in the Customer Support category on Slack. That places it in the top 78% of 310 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.