Zoho Assist is the #164 ranked customer support app on Slack, with a free plan available, as of Jul 28, 2026.
AppRanks data: Zoho Assist ranks #164 in Customer Support on Slack Marketplace, placing it in the top 53% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zoho Assist is a newly-listed Slack app with a limited review volume. It is listed in the Customer Support category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
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About Zoho Assist
How Zoho Assist works
Zoho Assist is a cloud-based remote access software that allows technicians to provide support to remote customers located anywhere in the world. Initiate instant or scheduled remote support sessions to access and troubleshoot your customer's computer directly from your Slack account.
Using Zoho Assist's integration with Slack, you can perform operations such as:
Diagnose and troubleshoot remote computers directly from your chat rooms Conduct scheduled remote maintenance sessions Intuitive training via two-way screen sharing Instant voice and video chat
Screenshots
Category rankings
As of Aug 3, 2026- Customer Support#164of 310Top 53%
- Communication#378of 601Top 63%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Zoho Assist doesn't have curated competitor matchups yet. Other tracked customer support apps on Slack:
Where Zoho Assist stands in the Customer Support category
Zoho Assist ranks #164 of 310 apps in the Customer Support category, placing it in the top 53% of the listing.
Frequently asked questions
What is Zoho Assist?
Zoho Assist is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Is Zoho Assist free?
Zoho Assist does not offer a permanent free plan on Slack. Pricing starts at Paid, with a free trial. Trial availability and exact billing terms are mirrored from the live Slack listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Zoho Assist?
Zoho Assist is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Support category on Slack.
Where does Zoho Assist rank on Slack?
Zoho Assist currently sits at position #164 in the Customer Support category on Slack. That places it in the top 53% of 310 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.