Saport: AI Assistant & Chatbot is the #231 ranked order tracking app on Shopify, with a free plan available, as of July 9, 2026.
Saport: AI Assistant & Chatbot is a Shopify App Store app by Genifai, launched April 2026.
AppRanks data: Saport: AI Assistant & Chatbot ranks #231 in Order tracking on Shopify App Store, placing it in the top 85% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Saport: AI Assistant & Chatbot is a newly-listed Shopify app with a limited review volume. It is listed in the Order tracking category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Genifai — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Saport: AI Assistant & Chatbot
How Saport: AI Assistant & Chatbot works
Launch a smart AI chatbot instantly without time-consuming training. Saport auto-syncs with your catalog, FAQs, and store policies to provide multilingual support. The AI assistant analyzes customer intent to display product recommendations, manage cart additions, and handle order tracking. Deep widget customization ensures an on-brand experience that directly saves merchants time.
Screenshots
Key features
- Discovery & Cart: Customers can discover products and manage carts in the chat.
- FAQs & Policies: The AI instantly answers questions using your store data.
- Tracking & Returns: The AI handles order tracking and returns directly in chat.
- Actionable Insights: Track conversation analytics to understand customer intent.
- Customization: Tailor the chat widget to perfectly match your brand identity.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time TrackingMonitor shipments and inventory in real-time for better visibility.Common
- Real-Time TranslationTranslate content instantly for a global audience.Differentiator
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Translation ServicesTranslate your store content into different languages.Niche
- Unlimited Chat HistoryAccess unlimited chat and conversation history for customer interactions.Niche
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Widget CustomizationModify and personalize widgets to fit your store's design.Niche
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Differentiator
- Instant SuggestionsProvide users with real-time suggestions based on their input.Common
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- 24/7 Customer SupportAccess customer support anytime with 24/7 availability for assistance.Common
Pricing plans
Essential9.99/month
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Pro29.99/month
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Most popular Scale59.99/month
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Category rankings
As of Jul 9, 2026- Order tracking#231of 272Top 85%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Saport: AI Assistant & Chatbot ranks for 4 keywords across Shopify App Store. Here are the top 3:
- Rank #136
- Rank #184
- 3.chatboxRank #207
Competitors & alternatives
Saport: AI Assistant & Chatbotdoesn't have curated competitor matchups yet. Other tracked order tracking apps on Shopify:
Frequently asked questions
What is Saport: AI Assistant & Chatbot?
Saport: AI Assistant & Chatbot is an app for Shopify. It is published on Shopify App Store and tracked daily by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Order tracking category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Genifai.
Is Saport: AI Assistant & Chatbot free?
Saport: AI Assistant & Chatbot does not offer a permanent free plan on Shopify. Pricing starts at 9.99, and the listed tiers are Essential, Pro, Scale. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Saport: AI Assistant & Chatbot?
Saport: AI Assistant & Chatbot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Order tracking category on Shopify.
Where does Saport: AI Assistant & Chatbot rank on Shopify?
Saport: AI Assistant & Chatbot currently sits at position #231 in the Order tracking category on Shopify. That places it in the top 85% of 272 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.