WhatsApp is the #6 ranked order tracking app on Shopify, with a 4.3 average rating from 648 reviews, with a free plan available, as of July 8, 2026.
WhatsApp is a Shopify App Store app by Meta, launched July 2025. With a rating of 4.3★ from 648 reviews, it currently ranks #6 in the Order tracking category.
AppRanks data: WhatsApp ranks #6 in Order tracking on Shopify App Store, placing it in the top 3% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
WhatsApp is a well-rated Shopify app with a growing review traction. It is listed in the Order tracking category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 648 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Meta — established developer track record
Cons
- −Listing claims 4 features — competitors in the same category usually list 8+
Looking to switch from WhatsApp?
See WhatsApp's alternatives ranked by audit score, rating, and review velocity.
About WhatsApp
How WhatsApp works
Connect your Shopify store to WhatsApp in a few clicks, freeing up more time for you to focus on your business. Reach customers with timely messages that get seen! The official app from Meta gives you a direct, reliable integration built to handle any scale.
How it works: At checkout, shoppers can opt in to get order updates from you on WhatsApp. Build trust by automatically keeping them in the loop at every step.
Screenshots
Key features
- Connect your WhatsApp Business account in minutes
- Customize messages to match your brand, or choose from pre-built templates
- Improve customer satisfaction and reduce support cases
- Leverage WhatsApp’s interactive features to strengthen customer relationships
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Custom NotificationsSend personalized app notifications and alerts to users.Common
- Email AutomationAutomate your email marketing campaigns for better engagement and efficiency.Common
- Real-Time NotificationsGet immediate alerts for important updates and events.Differentiator
Pricing plans
Free
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Category rankings
As of Jul 8, 2026- Order tracking#6of 272Top 3%
- Order#8of 32Top 25%
- Orders and shipping#24of 42Top 58%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
WhatsApp has been featured in the following sections on Shopify App Store in the last 30 days:
- categoryOrders
Keyword rankings
WhatsApp ranks for 16 keywords across Shopify App Store. Here are the top 3:
- Rank #12
- Rank #2
- Rank #11
Competitors & alternatives
WhatsAppdoesn't have curated competitor matchups yet. Other tracked order tracking apps on Shopify:
Frequently asked questions
What is WhatsApp?
WhatsApp is an app for Shopify. It currently holds a 4.3-star rating from 648 merchant reviews, and it has been listed on the marketplace since 2025. It is listed under the Order tracking category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Meta.
Where does WhatsApp rank on Shopify?
WhatsApp currently sits at position #6 in the Order tracking category on Shopify. That places it in the top 2% of 272 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does WhatsApp integrate with?
WhatsApp lists 2 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, WhatsApp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.