Side-by-side comparison · 24 data points
ParcelWILL (formerly ParcelPanel): reduce WISMOs, build customer loyalty, and drive more sales.
| ParcelWILL Order Tracking | Saport | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Metric | ParcelWILL Order Tracking | Saport: AI Assistant & Chatbot |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 2.6k | 0 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 3 | — |
| Languages | 21 supported | 1 supported |
| Listed since | Jan 2019 | Apr 2026 |
Based on the data on this page, ParcelWILL Order Tracking is the stronger choice for most Shopify App Store merchants — 5.0★ vs Saport: AI Assistant & Chatbot's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: ParcelWILL Order Tracking at Free plan available, Saport: AI Assistant & Chatbot at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. ParcelWILL Order Tracking has the larger user base (2,563 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Saport: AI Assistant & Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to ParcelWILL Order Tracking; mid-market and enterprise merchants with specific feature requirements should evaluate both — Saport: AI Assistant & Chatbot's 0-review base may include the workflow context that matches your specific use case better than ParcelWILL Order Tracking's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ParcelWILL Order Tracking audit • Saport: AI Assistant & Chatbot audit
| Last updated | — | — |
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| Keyword | ParcelWILL Order Tracking | Saport |
|---|---|---|
| branded tracking page | #2 | Not ranked |
| tracking links | #2 | Not ranked |
| customer notifications | #2 | Not ranked |
| ai assistant | Not ranked | #143 |
| support chatbot | Not ranked | #186 |
Not featured in any section recently.
No tracked changes.
Both ParcelWILL Order Tracking and Saport: AI Assistant & Chatbot offer paid plans only. ParcelWILL Order Tracking starts at Free plan available; Saport: AI Assistant & Chatbot starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
It depends on what you're optimizing for. ParcelWILL Order Tracking fits better if you prioritize rating consistency; Saport: AI Assistant & Chatbot is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. ParcelWILL Order Tracking has more onboarding documentation maturity (2,563 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
ParcelWILL Order Tracking typically suits early-stage and growth-mode stores based on its review-base composition (2,563 reviews). Saport: AI Assistant & Chatbot aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. ParcelWILL Order Tracking and Saport: AI Assistant & Chatbot both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Saport: AI Assistant & Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
