WhatsApp CRM: Marketing, Inbox for Shopify App Store
WhatsApp CRM: Marketing, Inbox is the #193 ranked abandoned cart app on Shopify, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 10, 2026.
WhatsApp CRM: Marketing, Inbox is a Shopify App Store app by OnlineLiveSupport, launched May 2026. With a rating of 5.0★ from 1 reviews, it currently ranks #193 in the Abandoned cart category.
AppRanks data: WhatsApp CRM: Marketing, Inbox ranks #193 in Abandoned cart on Shopify App Store, placing it in the top 60% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
WhatsApp CRM: Marketing, Inbox is a category-leading Shopify app with a limited review volume. It is listed in the Abandoned cart category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by OnlineLiveSupport — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About WhatsApp CRM: Marketing, Inbox
How WhatsApp CRM: Marketing, Inbox works
WhatsApp CRM: Marketing, Inbox & Cart Recovery connects your Shopify store to WhatsApp — automating cart recovery, order notifications, and customer welcome messages.
When a customer replies to any automated message, that reply appears in your OnlineLiveSupport CRM inbox. Your team can view the conversation, respond, assign chats to agents, and manage every customer interaction from one dashboard.
Set up in 3 minutes. No developers needed.
Screenshots
Key features
- Automated order notifications - WhatsApp order updates for every status
- Abandoned cart recovery - 3 WhatsApp messages to recover lost carts
- New customer welcome messages - Auto WhatsApp welcome for new users
- Admin alerts - WhatsApp alerts for new orders and low stock
- CRM inbox + widget + templates + API - Full WhatsApp CRM control system
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- A/B TestingRun experiments to compare variations and optimize user experience.
- Automated Workflow ManagementCreate and manage automated workflows to streamline processes.common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.common
- Cart DiscountsApply discounts at checkout to incentivize purchases.common
- CRM FunctionalityUtilize CRM tools to manage customer relationships and sales.
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.niche
- Custom TriggersDefine specific triggers for automated workflows based on your criteria.common
- Free AccessEnjoy free access to the app with no hidden costs.
- Multi-Channel MessagingReach customers across various channels for effective communication.common
- Personalized MessagingSend tailored messages and campaigns to engage customers effectively.differentiator
- Retargeting CampaignsRe-engage visitors with targeted ads based on their previous interactions.niche
- SMS NotificationsSend timely SMS notifications and alerts to your audience.common
- Targeting RulesEstablish rules to target specific customer segments or behaviors.common
- Template ManagementCreate and manage templates for consistent branding and messaging.common
- Unlimited WidgetsAdd an unlimited number of widgets to enhance your site functionality.common
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.differentiator
- Email NotificationsSend timely notifications to customers via email for important updates.table-stakes
Pricing plans
Trial
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Starter30/month |
Category rankings
As of Sep 13, 2026- Abandoned cart#193of 326Top 60%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
WhatsApp CRM: Marketing, Inbox ranks for 3 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
WhatsApp CRM: Marketing, Inbox doesn't have curated competitor matchups yet. Other tracked abandoned cart apps on Shopify:
Frequently asked questions
What is WhatsApp CRM: Marketing, Inbox?
WhatsApp CRM: Marketing, Inbox is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2026. It is listed under the Abandoned cart category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by OnlineLiveSupport.
Is WhatsApp CRM: Marketing, Inbox free?
WhatsApp CRM: Marketing, Inbox offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses WhatsApp CRM: Marketing, Inbox?
WhatsApp CRM: Marketing, Inbox is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Abandoned cart category on Shopify.
Where does WhatsApp CRM: Marketing, Inbox rank on Shopify?
WhatsApp CRM: Marketing, Inbox currently sits at position #193 in the Abandoned cart category on Shopify. That places it in the top 59% of 326 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does WhatsApp CRM: Marketing, Inbox integrate with?
WhatsApp CRM: Marketing, Inbox lists 4 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, CRM, Rest APIs, WhatsApp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.