Side-by-side comparison · 24 data points
Automate WhatsApp cart recovery, order notifications and manage every reply in one CRM inbox.
| WhatsApp CRM | OptiMonk | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | WhatsApp CRM: Marketing, Inbox | OptiMonk: AI Popup Builder |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | 1 | ★ 459 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2026 | Oct 2015 |
WhatsApp CRM: Marketing, Inbox edges out OptiMonk: AI Popup Builder on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: WhatsApp CRM: Marketing, Inbox at Free plan available, OptiMonk: AI Popup Builder at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
OptiMonk: AI Popup Builder has the larger user base (459 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. WhatsApp CRM: Marketing, Inbox's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to WhatsApp CRM: Marketing, Inbox; mid-market and enterprise merchants with specific feature requirements should evaluate both — OptiMonk: AI Popup Builder's 459-review base may include the workflow context that matches your specific use case better than WhatsApp CRM: Marketing, Inbox's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: WhatsApp CRM: Marketing, Inbox audit • OptiMonk: AI Popup Builder audit
| Keyword | WhatsApp CRM | OptiMonk |
|---|---|---|
| spin wheel popup | Not ranked | #15 |
| spin wheel popups | Not ranked | #15 |
| popup | Not ranked | #18 |
| inbox | #38 | Not ranked |
| #200 | Not ranked |
No tracked changes.
Both WhatsApp CRM: Marketing, Inbox and OptiMonk: AI Popup Builder offer paid plans only. WhatsApp CRM: Marketing, Inbox starts at Free plan available; OptiMonk: AI Popup Builder starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
WhatsApp CRM: Marketing, Inbox has the higher average rating (5.0★ from 1 reviews) compared to OptiMonk: AI Popup Builder (4.8★ from 459 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
WhatsApp CRM: Marketing, Inbox holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. OptiMonk: AI Popup Builder has the deeper published review base (459 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
WhatsApp CRM: Marketing, Inbox typically suits early-stage and growth-mode teams based on its published review base (1 reviews). OptiMonk: AI Popup Builder typically suits early-stage and growth-mode teams based on its published review base (459 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. WhatsApp CRM: Marketing, Inbox and OptiMonk: AI Popup Builder both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from WhatsApp CRM: Marketing, Inbox" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
