Chative ‑ Live chat & Chatbot for Shopify App Store
By Chative
Chative ‑ Live chat & Chatbot is the #175 ranked order tracking app on Shopify, with a 1.0 average rating from 1 review, with a free plan available, as of Sep 5, 2026.
Chative ‑ Live chat & Chatbot is a Shopify App Store app by Chative, launched May 2022. With a rating of 1.0★ from 1 reviews, it currently ranks #175 in the Order tracking category.
AppRanks data: Chative ‑ Live chat & Chatbot ranks #175 in Order tracking on Shopify App Store, placing it in the top 54% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Chative ‑ Live chat & Chatbot is a mixed-rating Shopify app with a limited review volume. It is listed in the Order tracking category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Chative — established developer track record
Cons
- −Average rating below 4.0 (1.0★) — read recent low-star reviews before committing
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Chative ‑ Live chat & Chatbot
How Chative ‑ Live chat & Chatbot works
Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks!
Screenshots
Key features
- Unify all conversations, customers, orders, and product catalogues.
- Access complete customer context, order history, and activity details.
- Enable direct sales via everyday messaging apps, converting visitors into leads.
- Ensure timely, personalized customer service and increase productivity.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- APIUtilize APIs to connect and extend your application's functionality.niche
- Behavior TrackingAnalyze user behavior to improve engagement and retention.common
- Branded Tracking PageCreate a custom tracking page that reflects your brand identity.
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Chat FlowsCreate structured chat flows to guide conversations effectively.differentiator
- Custom DashboardsCreate interactive dashboards tailored to your analytics needs.niche
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- Delivery Date DisplayProvide customers with estimated delivery dates for their orders.
- Email CommunicationUtilize email as a primary channel for customer communication.common
- Email AutomationAutomate your email marketing campaigns for better engagement and efficiency.niche
- Email NotificationsSend timely notifications to customers via email for important updates.common
- File Upload SupportEasily upload images and photos for your products.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Priority SupportReceive prioritized assistance to resolve issues faster.common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time NotificationsGet immediate alerts for important updates and events.niche
- Real-Time TrackingMonitor shipments and inventory in real-time for better visibility.niche
- Social Media ManagementManage and schedule posts across various social media platforms.differentiator
- Tagging SystemImplement a tagging system to enhance organization and searchability.differentiator
- Unlimited Conversation ManagementEngage in unlimited conversations with your customers.niche
- Unlimited Team MembersInvite an unlimited number of team members to collaborate on your store.niche
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Chat IntegrationIntegrate chat functionality into your existing platforms.niche
Pricing plans
STARTER
|
TEAM10/month
|
Most popular BUSINESS25/month
|
Category rankings
As of Sep 6, 2026- Order tracking#175of 329Top 54%
- Order#431of 522Top 83%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Chative ‑ Live chat & Chatbot ranks for 23 keywords across Shopify App Store. Here are the top 3:
- Rank #26
- 2.chatboxRank #100
- Rank #118
Competitors & alternatives
Chative ‑ Live chat & Chatbot doesn't have curated competitor matchups yet. Other tracked order tracking apps on Shopify:
Frequently asked questions
What is Chative ‑ Live chat & Chatbot?
Chative ‑ Live chat & Chatbot is an app for Shopify. It currently holds a 1.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2022. It is listed under the Order tracking category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Chative.
Is Chative ‑ Live chat & Chatbot free?
Chative ‑ Live chat & Chatbot offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers TEAM, BUSINESS unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Chative ‑ Live chat & Chatbot?
Chative ‑ Live chat & Chatbot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Order tracking category on Shopify.
Where does Chative ‑ Live chat & Chatbot rank on Shopify?
Chative ‑ Live chat & Chatbot currently sits at position #175 in the Order tracking category on Shopify. That places it in the top 53% of 329 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.