Side-by-side comparison · 24 data points
Chat & sell directly on your store with the assistance of AI and automation.
| Chative ‑ Live chat & Chatbot | Track123 Order Tracking | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Track123 creates interactive map-based tracking pages that reduce WISMO tickets and drive more sales
| Metric | Chative ‑ Live chat & Chatbot | Track123 Order Tracking |
|---|---|---|
| Rating | 1.0 ★ | ★ 4.9 ★ |
| Total reviews | 1 | ★ 1.7k |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 4 | ★ 5 |
| Featured placements | — | 3 |
| Languages | 1 supported | 14 supported |
| Listed since | May 2022 | Jan 2022 |
Based on the data on this page, Track123 Order Tracking is the stronger choice for most Shopify App Store merchants — 4.9★ vs Chative ‑ Live chat & Chatbot's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Chative ‑ Live chat & Chatbot at Free to install, Track123 Order Tracking at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Track123 Order Tracking has the larger user base (1,710 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chative ‑ Live chat & Chatbot's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Track123 Order Tracking; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chative ‑ Live chat & Chatbot's 1-review base may include the workflow context that matches your specific use case better than Track123 Order Tracking's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chative ‑ Live chat & Chatbot audit • Track123 Order Tracking audit
| Listed |
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| Last updated | — | — |
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| Keyword | Chative ‑ Live chat & Chatbot | Track123 Order Tracking |
|---|---|---|
| live chat | #121 | #91 |
| order tracking | #240 | #2 |
Not featured in any section recently.
No tracked changes.
Both Chative ‑ Live chat & Chatbot and Track123 Order Tracking offer paid plans only. Chative ‑ Live chat & Chatbot starts at Free to install; Track123 Order Tracking starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Track123 Order Tracking has the higher average rating (4.9★ from 1,710 reviews) compared to Chative ‑ Live chat & Chatbot (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Track123 Order Tracking holds the higher average rating (4.9★ vs 1.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Track123 Order Tracking has the deeper published review base (1,710 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chative ‑ Live chat & Chatbot typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Track123 Order Tracking typically suits early-stage and growth-mode teams based on its published review base (1,710 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chative ‑ Live chat & Chatbot and Track123 Order Tracking both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chative ‑ Live chat & Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
