Side-by-side comparison
Chat & sell directly on your store with the assistance of AI and automation.
Formerly ParcelPanel & ParcelWILL: cut WISMOs, protect revenue, build loyalty, and drive more sales.
| Metric | Chative ‑ Live chat & Chatbot | CWILL Order Tracking |
|---|---|---|
| Rating | 1.0 ★ | ★ 5.0 ★ |
| Total reviews | 1 | ★ 3.2k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | ★ Yes |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features |
On the measured data here, CWILL Order Tracking leads on more dimensions (4 vs 1). Pick Chative if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Chative ‑ Live chat & Chatbot audit • CWILL Order Tracking audit
| Field | Chative ‑ Live chat & Chatbot | CWILL Order Tracking |
|---|---|---|
| Tagline | ||
| Listing audit | 83/100 listing audit | 95/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 4 |
| ★ 5 |
| Featured placements | — | 3 |
|---|
| Languages | 1 supported | 21 supported |
|---|
| Listed since | May 2022 | Jan 2019 |
|---|
| Listed |
|---|
None
None
None
| Keyword | Chative ‑ Live chat & Chatbot | CWILL Order Tracking |
|---|---|---|
| customer notifications | Not ranked | #1 |
| tracking page | Not ranked | #1 |
| branded tracking page | Not ranked | #1 |
| ai customer service | #26 | Not ranked |
| chatbox | #100 | Not ranked |
Not featured in any section recently.
| Signal | Chative ‑ Live chat & Chatbot | CWILL Order Tracking |
|---|---|---|
| Average rating | 1.0 ★ (1) | 5.0 ★ (3.2k) |
Review text isn't collected for this app yet (1 reviews on the marketplace).
Buena app!!!!
Very prompt and helpful service.
Exceptional Support, they fixed the integration issue fast!
Super Application et hyper réactif. Je recommande a 100%
Both Chative ‑ Live chat & Chatbot and CWILL Order Tracking offer a free plan. Chative ‑ Live chat & Chatbot lists no paid plan with a published price; CWILL Order Tracking lists no paid plan with a published price. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
CWILL Order Tracking has the higher average rating (5.0★ from 3,217 reviews) compared to Chative ‑ Live chat & Chatbot (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
CWILL Order Tracking holds the higher average rating (5.0★ vs 1.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; CWILL Order Tracking has more published reviews to read for user-reported install experience (3,217 vs 1).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Chative ‑ Live chat & Chatbot has 1 published reviews; CWILL Order Tracking has 3,217 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Chative ‑ Live chat & Chatbot and CWILL Order Tracking both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chative ‑ Live chat & Chatbot" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.