ChatBot by Text is the #139 ranked order tracking app on Shopify, with a 5.0 average rating from 1 reviews, with a free plan available, as of July 8, 2026.
ChatBot by Text is a Shopify App Store app by Text, launched February 2022. With a rating of 5.0★ from 1 reviews, it currently ranks #139 in the Order tracking category.
AppRanks data: ChatBot by Text ranks #139 in Order tracking on Shopify App Store, placing it in the top 52% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ChatBot by Text is a category-leading Shopify app with a limited review volume. It is listed in the Order tracking category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Text — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About ChatBot by Text
How ChatBot by Text works
ChatBot is a no-code platform that lets you answer popular support questions 24/7, create a personalized store experience, and boost your sales. Thanks to the ecommerce-specific features, the chatbot can improve your store engagement – visitors can use it to easily search for products in your store and get personalized product recommendations in chat. Plus, ChatBot lets you streamline your post-sales experience as customers can use the bot to check their order status anytime they need.
Screenshots
Key features
- Integrate ChatBot with Shopify in a few simple clicks
- Use a customizable Shopify bot template
- Send custom greetings to website visitors
- Display personalized products recommendations in the chat
- Customize your Chat Widget to make it consistent with your store
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Common
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.Common
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.Common
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Checkout TrackingMonitor the checkout process to identify drop-off points.Niche
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.Common
- Data SecurityImplement measures to protect data from breaches and unauthorized access.
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Email AutomationAutomate your email marketing campaigns for better engagement and efficiency.Niche
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Differentiator
- Estimated Delivery DateProvide customers with estimated delivery dates for their orders.
- Facebook Messenger IntegrationIntegrate Facebook Messenger for real-time customer communication.Niche
- File Upload SupportEasily upload images and photos for your products.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Global TrackingImplement tracking solutions that work across multiple platforms and regions.
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Live ChatProvide instant support to customers through live chat functionality.Common
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Order Lookup PageProvide customers with a page to track and lookup their orders easily.Niche
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Real-Time NotificationsGet immediate alerts for important updates and events.Niche
- ReportingGenerate and view reports on various metrics and data.Common
- Review Request AutomationSend and manage requests for feedback and reviews.Common
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.Common
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Differentiator
- Unlimited IntegrationsIntegrate with an unlimited number of third-party applications and services.
- Unlimited Customer SupportProvide unlimited support to your customers without restrictions.Common
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Order Status TrackingTrack and manage the status of orders in real-time for better customer service.Niche
- Product Search FunctionalityEnable customers to search for products easily on your site.Niche
Pricing plans
Starter50/month
|
Team149/month
|
Most popular Business499/month
|
Category rankings
As of Jul 8, 2026- Order tracking#139of 272Top 52%
- Chat#235of 386Top 61%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ChatBot by Text ranks for 26 keywords across Shopify App Store. Here are the top 3:
- 1.chatboxRank #58
- Rank #72
- Rank #96
Competitors & alternatives
ChatBot by Textdoesn't have curated competitor matchups yet. Other tracked order tracking apps on Shopify:
Frequently asked questions
What is ChatBot by Text?
ChatBot by Text is an app for Shopify. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2022. It is listed under the Order tracking category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Text.
Is ChatBot by Text free?
ChatBot by Text does not offer a permanent free plan on Shopify. Pricing starts at 50, and the listed tiers are Starter, Team, Business. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses ChatBot by Text?
ChatBot by Text is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Order tracking category on Shopify.
Where does ChatBot by Text rank on Shopify?
ChatBot by Text currently sits at position #139 in the Order tracking category on Shopify. That places it in the top 51% of 272 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does ChatBot by Text integrate with?
ChatBot by Text lists 6 integrations on its Shopify marketplace page. The most prominent are Facebook Messenger, Freshdesk, LiveChat, Slack, WordPress, Zapier. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.