Easy CS is the #695 ranked customer service app on Salesforce, with a free plan available, as of Sep 12, 2026.
Easy CS is a Salesforce AppExchange app by Dab Lab.
AppRanks data: Easy CS ranks #695 in Customer Service on Salesforce AppExchange, placing it in the top 62% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Easy CS is a newly-listed Salesforce app with a limited review volume. It is listed in the Customer Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Dab Lab — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Easy CS?
See Easy CS's alternatives ranked by audit score, rating, and review velocity.
About Easy CS
How Easy CS works
Easy CS is a lightweight and intuitive app built natively on Salesforce to help small businesses and Customer Success teams manage their relationships with customers more efficiently.
With Easy CS, you can:
Organize your Customer Success Plans in one place
Track Engagements and their related Tasks
Collect and monitor Voice of the Customer feedback
Visualize metrics and activities through pre-built reports
Whether you're delivering onboarding, technical support, QBRs or proactive check-ins, Easy CS helps you structure your Customer Success workflows without the need for complex tools or integrations.
Ideal for SMBs, consultants, and anyone who wants to manage CS processes natively in Salesforce.
Key features
- 100% native on Salesforce – no external integration required Lightweight structure to manage Customer Success Plans Simple interface for Engagements and Task tracking Capture and organize Voice of the Customer feedback
Category rankings
As of Sep 12, 2026- Customer Service#695of 1,137Top 62%
- Sales#1148of 1,768Top 65%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Easy CS ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
- Rank #4
Competitors & alternatives
Easy CS doesn't have curated competitor matchups yet. Other tracked customer service apps on Salesforce:
Frequently asked questions
What is Easy CS?
Easy CS is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Customer Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Dab Lab.
Who uses Easy CS?
Easy CS is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Service category on Salesforce.
Where does Easy CS rank on Salesforce?
Easy CS currently sits at position #695 in the Customer Service category on Salesforce. That places it in the top 61% of 1,137 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Easy CS integrate with?
Easy CS lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Financial Services Cloud, Sales Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.