Integrate WhatsApp Messenger With Salesforce for Salesforce AppExchange
Integrate WhatsApp Messenger With Salesforce is the #483 ranked customer service app on Salesforce, with a 2.3 average rating from 3 reviews, with a free plan available, as of Jul 14, 2026.
Integrate WhatsApp Messenger With Salesforce is a Salesforce AppExchange app by V2Force - A V2Solutions Company. With a rating of 2.3★ from 3 reviews, it currently ranks #483 in the Customer Service category.
AppRanks data: Integrate WhatsApp Messenger With Salesforce ranks #483 in Customer Service on Salesforce AppExchange, placing it in the top 44% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Integrate WhatsApp Messenger With Salesforce is a mixed-rating Salesforce app with a limited review volume. It is listed in the Customer Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by V2Force - A V2Solutions Company — established developer track record
Cons
- −Average rating below 4.0 (2.3★) — read recent low-star reviews before committing
- −Limited review base (3) — ratings can shift significantly with new feedback
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About Integrate WhatsApp Messenger With Salesforce
How Integrate WhatsApp Messenger With Salesforce works
Enhance customer engagement with WhatsApp Integration for Salesforce, bridging the gap between WhatsApp and Salesforce for personalized customer experiences
Key Features Convert Messages to Salesforce Cases: Effortlessly transform WhatsApp messages into actionable Salesforce cases, ensuring no customer inquiry goes unnoticed
Sync Message Templates: Streamline messaging by syncing templates between WhatsApp and Salesforce, saving time and maintaining consistency
Salesforce Admin UI: Empower Admins with an intuitive UI to configure and customize the integration to match your organization's needs
Lightning App Access: Utilize the Whatsapp Integration via the Lightning app for a user-friendly and efficient experience
Personalized Templates: Leverage Lightning Web Components (LWC) to craft customized WhatsApp message templates to meet communication needs
Send Templated Messages: Efficiently send templated messages to desired records to enhance productivity and effectiveness of customer interactions
Seamless Customer-Agent Chat: Equip Service Agents with Lightning Web Components (LWC) for real-time, seamless chat interactions with users, fostering exceptional support experiences
Key features
- Effortless WhatsApp message-to-case conversion
- Synchronized message templates for consistent messaging.
- Admin UI for easy package configuration
- Lightning app for intuitive usage
- Lightning Web Components for template creation and messaging
- Seamless customer-agent chat capabilities
- Customized messages to single or multiple records
Category rankings
As of Jul 14, 2026- Customer Service#483of 1,110Top 44%
- Sales#781of 1,713Top 46%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Integrate WhatsApp Messenger With Salesforce doesn't have curated competitor matchups yet. Other tracked customer service apps on Salesforce:
Frequently asked questions
What is Integrate WhatsApp Messenger With Salesforce?
Integrate WhatsApp Messenger With Salesforce is an app for Salesforce. It currently holds a 2.3-star rating from 3 merchant reviews, and it has been listed on the marketplace since 2023. It is listed under the Customer Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by V2Force - A V2Solutions Company.
Is Integrate WhatsApp Messenger With Salesforce free?
Integrate WhatsApp Messenger With Salesforce offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Integrate WhatsApp Messenger With Salesforce?
Integrate WhatsApp Messenger With Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Service category on Salesforce.
Where does Integrate WhatsApp Messenger With Salesforce rank on Salesforce?
Integrate WhatsApp Messenger With Salesforce currently sits at position #483 in the Customer Service category on Salesforce. That places it in the top 44% of 1,110 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Integrate WhatsApp Messenger With Salesforce integrate with?
Integrate WhatsApp Messenger With Salesforce lists 5 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Platform Cloud, Service Cloud, Platform Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.