Cooby: WhatsApp Integration with Salesforce is the #125 ranked customer service app on Salesforce, with a 5.0 average rating from 1 reviews, as a paid app, as of July 12, 2026.
Cooby: WhatsApp Integration with Salesforce is a Salesforce AppExchange app by Cooby. With a rating of 5.0★ from 1 reviews, it currently ranks #125 in the Customer Service category.
AppRanks data: Cooby: WhatsApp Integration with Salesforce ranks #125 in Customer Service on Salesforce AppExchange, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Cooby: WhatsApp Integration with Salesforce is a category-leading Salesforce app with a limited review volume. It is listed in the Customer Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Cooby — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Cooby: WhatsApp Integration with Salesforce
How Cooby: WhatsApp Integration with Salesforce works
Cooby was crafted with the goal of seamlessly integrating WhatsApp into multiple CRM systems (e.g. Salesforce). We stand out as the unique solution for sales teams to engage in and sustain conversations where customers are readily accessible and feel most at ease: WhatsApp. Cooby revolutionizes CRM by eliminating blind spots and providing invaluable visibility into sales agents' WhatsApp exchanges.
Boost productivity by effortlessly organizing your WhatsApp inbox to attain Inbox zero. Expand your communication reach by broadcasting to multiple chats simultaneously, crafting personalized message templates, and managing contacts efficiently through extensive import and export functionalities.
With Cooby, rest assured all your WhatsApp communications are recorded to comply with laws. We proudly uphold SOC 2 Type 2 compliance, ensuring integrity and meeting regulatory standards.
Key features
- Embed WhatsApp into Salesforce - Automatically sync all your WhatsApp exchanges into Salesforce - Just added! - Easily search and filter any past WhatsApp conversations on Salesforce - Import and export large number of WhatsApp contacts
- Integrate a “mini Salesforce” into your WhatsApp - Organize your WhatsApp inbox into customized tabs - Build message templates and broadcast to multiple chats - Manage tasks and view opportunities directly from WhatsApp - Create Salesforce contacts
- Increase your team’s visibility and tracking while staying compliant - We prioritize customer data privacy by strictly adhering to SOC 2 Type II standards. - Backup all hard-earned contacts - Gain insights on your team's performance through reports
Category rankings
As of Jul 12, 2026- Customer Service#125of 1,110Top 12%
- Sales#180of 1,712Top 11%
- It And Administration#215of 1,461Top 15%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Cooby: WhatsApp Integration with Salesforce ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
Cooby: WhatsApp Integration with Salesforce doesn't have curated competitor matchups yet. Other tracked customer service apps on Salesforce:
Frequently asked questions
What is Cooby: WhatsApp Integration with Salesforce ?
Cooby: WhatsApp Integration with Salesforce is an app for Salesforce. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2022. It is listed under the Customer Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Cooby.
Is Cooby: WhatsApp Integration with Salesforce free?
Cooby: WhatsApp Integration with Salesforce does not offer a permanent free plan on Salesforce. Pricing starts at 5000, and the listed tiers are Cooby Custom Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Cooby: WhatsApp Integration with Salesforce ?
Cooby: WhatsApp Integration with Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Service category on Salesforce.
Where does Cooby: WhatsApp Integration with Salesforce rank on Salesforce?
Cooby: WhatsApp Integration with Salesforce currently sits at position #125 in the Customer Service category on Salesforce. That places it in the top 11% of 1,110 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.