- Category rank
- #699 in Customer Service
- Price
- Free plan
- Listing audit
- 59/100
Cloud Shayona is a Salesforce AppExchange app by Cloudarsh Technology.
Cloud Shayona is the #699 ranked Customer Service app on Salesforce, free to use, as of Nov 12, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 12, 2026
Cloud Shayona ranks #699 of 1,160 in Customer Service on Salesforce. It has no reviews on Salesforce yet. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Salesforce since 2020
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Cloud Shayona
How Cloud Shayona works
Cloud Shayona chatbot is your first digital employee. It will help you to get your system data easily within few seconds with the help of chatbot statements. it is a salesforce program which conducts a conversation via textual methods.
Currently, It is supporting for only few standard sales objects with standard fields data.
Few Supported Statements - Show me customers - Give me recently added customer - Show my customer where type is "Customer" - Show me orphan contacts - Send me contact for title "CFO" - Show my contacts by Lead Source - Get me newly modified leads - Show me open leads - Show me closed leads - Show me converted leads - Show me open deals by customer - Give me leads with country is USA - Send my leads of last year - Give me leads for Sales Rep "xyz" - Show my deals - Give me key deals - Send me top 10 performing deals - Show me recently closed deals - Show me closed won deals - Show me closed lost deals - Show deals by Rep for this yr - Show won deals by Representative
Key features
- Operating as digital personal assistants Providing enterprise support Reducing customer waiting time Efficient redirects to records
- Limitations - Supported in Lightning Experience Only - Supporting only below standard objects Supported Objects Lead Account Contact Opportunity Products - Supporting Statemetns related to only standard fields
- Cloud Shayona Chatbot Chat bot Digital Employee Bot for Salesforce Salesforce Bot Digital Chatbot Digital Chat Bot Digital Bot Chat Sales Chat
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
Ratings and reviews
Category rankings
A category rank is the app's position in Salesforce's own category listing. Keyword ranks (search-result positions) are a separate measure.
- Customer Service#699of 1,160Top 61%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Cloud Shayona ranks for 9 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
Cloud Shayona doesn't have curated competitor matchups yet.Other tracked Customer Service apps on Salesforce:
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Frequently asked questions
What is Cloud Shayona?
Cloud Shayona is a Salesforce app by Cloudarsh Technology, listed in Customer Service. It has been listed since 2020.
Is Cloud Shayona free?
Yes. Cloud Shayona is listed as free on Salesforce.
Where does Cloud Shayona rank on Salesforce?
Cloud Shayona ranks #699 of 1,160 apps in Customer Service on Salesforce.