Cloud Shayona is the #803 ranked customer service app on Salesforce, with a free plan available, as of Sep 12, 2026.
Cloud Shayona is a Salesforce AppExchange app by Cloudarsh Technology.
AppRanks data: Cloud Shayona ranks #803 in Customer Service on Salesforce AppExchange, placing it in the top 71% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Cloud Shayona is a newly-listed Salesforce app with a limited review volume. It is listed in the Customer Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Cloudarsh Technology — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Cloud Shayona?
See Cloud Shayona's alternatives ranked by audit score, rating, and review velocity.
About Cloud Shayona
How Cloud Shayona works
Cloud Shayona chatbot is your first digital employee. It will help you to get your system data easily within few seconds with the help of chatbot statements. it is a salesforce program which conducts a conversation via textual methods.
Currently, It is supporting for only few standard sales objects with standard fields data.
Few Supported Statements - Show me customers - Give me recently added customer - Show my customer where type is "Customer" - Show me orphan contacts - Send me contact for title "CFO" - Show my contacts by Lead Source - Get me newly modified leads - Show me open leads - Show me closed leads - Show me converted leads - Show me open deals by customer - Give me leads with country is USA - Send my leads of last year - Give me leads for Sales Rep "xyz" - Show my deals - Give me key deals - Send me top 10 performing deals - Show me recently closed deals - Show me closed won deals - Show me closed lost deals - Show deals by Rep for this yr - Show won deals by Representative
Key features
- Operating as digital personal assistants Providing enterprise support Reducing customer waiting time Efficient redirects to records
- Limitations - Supported in Lightning Experience Only - Supporting only below standard objects Supported Objects Lead Account Contact Opportunity Products - Supporting Statemetns related to only standard fields
- Cloud Shayona Chatbot Chat bot Digital Employee Bot for Salesforce Salesforce Bot Digital Chatbot Digital Chat Bot Digital Bot Chat Sales Chat
Category rankings
As of Sep 12, 2026- Customer Service#803of 1,137Top 71%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Cloud Shayona ranks for 8 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
Cloud Shayona doesn't have curated competitor matchups yet. Other tracked customer service apps on Salesforce:
Frequently asked questions
What is Cloud Shayona?
Cloud Shayona is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2020. It is listed under the Customer Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Cloudarsh Technology.
Who uses Cloud Shayona?
Cloud Shayona is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Service category on Salesforce.
Where does Cloud Shayona rank on Salesforce?
Cloud Shayona currently sits at position #803 in the Customer Service category on Salesforce. That places it in the top 71% of 1,137 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.