- Category rank
- #767 in Customer Service
- Price
- Free plan
- Listing audit
- 63/100
Incidents is a Salesforce AppExchange app by Enclude - Technology Donations and Solutions for Irish Charities.
Incidents is the #767 ranked Customer Service app on Salesforce, free to use, as of Nov 13, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 13, 2026
Incidents ranks #767 of 1,161 in Customer Service on Salesforce. It has no reviews on Salesforce yet. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Salesforce since 2022
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Incidents
How Incidents works
This app allows incidents to be recorded as soon as they occur. You can record the detail of the incident, where it occurred and the impact it had. You can also record the people involved and their level of involvement
Key features
- Record details of the incident
- Record people involved and their level of involvement
- Record actions taken
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
Ratings and reviews
Category rankings
A category rank is the app's position in Salesforce's own category listing. Keyword ranks (search-result positions) are a separate measure.
