nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce for Salesforce AppExchange
By nps.today
nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce is the #5 ranked ratings and reviews app on Salesforce, with a 4.9 average rating from 7 reviews, as a paid app, as of Jul 14, 2026.
nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce is a Salesforce AppExchange app by nps.today. With a rating of 4.9★ from 7 reviews, it currently ranks #5 in the Ratings And Reviews category.
AppRanks data: nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce ranks #5 in Ratings And Reviews on Salesforce AppExchange, placing it in the top 42% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce is a category-leading Salesforce app with a limited review volume. It is listed in the Ratings And Reviews category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +Published by nps.today — established developer track record
Cons
- −Limited review base (7) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce
How nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce works
nps.today is a Salesforce-integrated CX platform for automating NPS, CSAT, and CES surveys across the customer journey. Trigger surveys from Salesforce workflows, cases, opportunities, and customer touchpoints across Sales and Service — then sync feedback back into Salesforce. Enterprise capabilities and strong security and GDPR compliance for all organization sizes.”
Key features
- Automated Customer Experience Measurement Automate Salesforce Net Promoter Score measurement from key customer touchpoints. Trigger surveys from cases, opportunities, flows, chat, messaging, or other Salesforce events — then sync every response back
- In-App Customer Feedback Collection Collect feedback where the customer interaction happens. Use in app NPS survey flows, embedded links, email, SMS, chat, or messaging — and connect responses to the right Contact, Account, or Case in Salesforce.
- Fast Salesforce-Integrated Survey Builder Launch branded NPS, CSAT, and CES surveys fast with a flexible nps survey tool that integrates with Salesforce workflows, triggers, and customer data. A strong alternative for teams comparing a Salesforce nat
- Real-Time NPS Analytics & Insights Turn responses into real-time insights with NPS tools for dashboards, reports, BI, and AI-supported analysis. Track trends, spot churn risks, and understand what drives promoters, passives, and detractors.
- Unified Customer Pulse in Salesforce Bring feedback from the entire customer journey and every source together in one Customer Pulse inside Salesforce. nps.today connects surveys, triggers, reminders, responses, and follow-up workflows in one survey
- Continuous CSAT Tracking in Salesforce Measure Salesforce CSAT after support cases, onboarding, service interactions, deliveries, or other key journey moments. Sync satisfaction scores back into Salesforce so teams can act while the experience is sti
- Cross-Customer Journey Feedback Analysis Connect Net Promoter Score Salesforce data with feedback from every stage of the customer journey. Compare NPS, CSAT, and CES across teams, channels, and lifecycle moments to improve CX continuously.
Category rankings
As of Jul 14, 2026- Ratings And Reviews#5of 12Top 42%
- Surveys#30of 56Top 54%
- Commerce#134of 561Top 24%
- Marketing#273of 933Top 30%
- Customer Service#401of 1,110Top 37%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce ranks for 19 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #1
- Rank #1
- 3.nps csatRank #2
Competitors & alternatives
nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce doesn't have curated competitor matchups yet. Other tracked ratings and reviews apps on Salesforce:
Frequently asked questions
What is nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce?
nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce is an app for Salesforce. It currently holds a 4.9-star rating from 7 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the Ratings And Reviews category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by nps.today.
Is nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce free?
nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce does not offer a permanent free plan on Salesforce. Pricing starts at 200, and the listed tiers are Basic, Plug-in only, Custom. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce?
nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Ratings And Reviews category on Salesforce.
Where does nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce rank on Salesforce?
nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce currently sits at position #5 in the Ratings And Reviews category on Salesforce. That places it in the top 42% of 12 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce integrate with?
nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Experience Cloud, None. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.