nps.today | Your plug-and-play CX engine for Salesforce for Salesforce AppExchange
By nps.today
nps.today | Your plug-and-play CX engine for Salesforce is the #4 ranked ratings and reviews app on Salesforce, with a 4.9 average rating from 7 reviews, as a paid app, as of Sep 12, 2026.
nps.today | Your plug-and-play CX engine for Salesforce is a Salesforce AppExchange app by nps.today. With a rating of 4.9★ from 7 reviews, it currently ranks #4 in the Ratings And Reviews category.
AppRanks data: nps.today | Your plug-and-play CX engine for Salesforce ranks #4 in Ratings And Reviews on Salesforce AppExchange, placing it in the top 34% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
nps.today | Your plug-and-play CX engine for Salesforce is a category-leading Salesforce app with a limited review volume. It is listed in the Ratings And Reviews category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +Published by nps.today — established developer track record
Cons
- −Limited review base (7) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About nps.today | Your plug-and-play CX engine for Salesforce
How nps.today | Your plug-and-play CX engine for Salesforce works
nps.today is a Salesforce-integrated CX platform for automating NPS, CSAT, and CES surveys across the customer journey. Trigger surveys from Salesforce workflows, cases, opportunities, and customer touchpoints across Sales and Service — then sync feedback back into Salesforce. Enterprise capabilities and strong security and GDPR compliance for all organization sizes.”
Key features
- Automated Customer Experience Measurement Automate Salesforce Net Promoter Score measurement from key customer touchpoints. Trigger surveys from cases, opportunities, flows, chat, messaging, or other Salesforce events — then sync every response back
- In-App Customer Feedback Collection Collect feedback where the customer interaction happens. Use in app NPS survey flows, embedded links, email, SMS, chat, or messaging — and connect responses to the right Contact, Account, or Case in Salesforce.
- Fast Salesforce-Integrated Survey Builder Launch branded NPS, CSAT, and CES surveys fast with a flexible nps survey tool that integrates with Salesforce workflows, triggers, and customer data. A strong alternative for teams comparing a Salesforce nat
- Real-Time NPS Analytics & Insights Turn responses into real-time insights with NPS tools for dashboards, reports, BI, and AI-supported analysis. Track trends, spot churn risks, and understand what drives promoters, passives, and detractors.
- Unified Customer Pulse in Salesforce Bring feedback from the entire customer journey and every source together in one Customer Pulse inside Salesforce. nps.today connects surveys, triggers, reminders, responses, and follow-up workflows in one survey
- Continuous CSAT Tracking in Salesforce Measure Salesforce CSAT after support cases, onboarding, service interactions, deliveries, or other key journey moments. Sync satisfaction scores back into Salesforce so teams can act while the experience is sti
- Cross-Customer Journey Feedback Analysis Connect Net Promoter Score Salesforce data with feedback from every stage of the customer journey. Compare NPS, CSAT, and CES across teams, channels, and lifecycle moments to improve CX continuously.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- CSAT Survey AutomationAutomate Customer Satisfaction surveys to gather feedback efficiently.
- NPS Survey AutomationAutomate the process of sending Net Promoter Score surveys to customers.
- Survey TriggeringAutomatically trigger surveys based on user actions or events.
Category rankings
As of Sep 12, 2026- Ratings And Reviews#4of 12Top 34%
- Surveys#21of 57Top 37%
- Commerce#61of 570Top 11%
- Marketing#172of 961Top 18%
- Customer Service#221of 1,137Top 20%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
nps.today | Your plug-and-play CX engine for Salesforce ranks for 24 keywords across Salesforce AppExchange. Here are the top 3:
- 1.nps csatRank #1
- Rank #1
- Rank #1
Competitors & alternatives
nps.today | Your plug-and-play CX engine for Salesforce doesn't have curated competitor matchups yet. Other tracked ratings and reviews apps on Salesforce:
Frequently asked questions
What is nps.today | Your plug-and-play CX engine for Salesforce?
nps.today | Your plug-and-play CX engine for Salesforce is an app for Salesforce. It currently holds a 4.9-star rating from 7 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the Ratings And Reviews category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by nps.today.
Is nps.today | Your plug-and-play CX engine for Salesforce free?
nps.today | Your plug-and-play CX engine for Salesforce does not offer a permanent free plan on Salesforce. Pricing starts at 200, and the listed tiers are Basic, Plug-in only, Custom. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses nps.today | Your plug-and-play CX engine for Salesforce?
nps.today | Your plug-and-play CX engine for Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Ratings And Reviews category on Salesforce.
Where does nps.today | Your plug-and-play CX engine for Salesforce rank on Salesforce?
nps.today | Your plug-and-play CX engine for Salesforce currently sits at position #4 in the Ratings And Reviews category on Salesforce. That places it in the top 33% of 12 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does nps.today | Your plug-and-play CX engine for Salesforce integrate with?
nps.today | Your plug-and-play CX engine for Salesforce lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Experience Cloud, None. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.