Einstein Contact Us Bot for Salesforce
- Category rank
- #448 in Customer Service
- Price
- Free plan
- Listing audit
- 66/100
Einstein Contact Us Bot is a Salesforce AppExchange app by Salesforce Labs. With a rating of 4.0★ from 8 reviews, it currently ranks #448 in the Customer Service category.
Einstein Contact Us Bot is the #448 ranked Customer Service app on Salesforce, with a 4.0 average rating from 8 reviews, free to use, as of Nov 7, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 7, 2026
Einstein Contact Us Bot ranks #448 of 1,158 in Customer Service on Salesforce. It holds a 4.0★ average from 8 reviews on Salesforce. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Salesforce since 2019
Cons
- −Only 8 reviews — the average can still move with a few new ratings
About Einstein Contact Us Bot
How Einstein Contact Us Bot works
Replace your Web2Lead sand Web2Case static forms with a conversational experience, available 24/7 to create, qualify and route new Leads, answer your most common questions and if needed, create, qualify and route Cases within your contact center.
“Contact Us“ Bot is a package which fully configures Einstein Bots to turn static web forms into conversations.
Deploy an engaging experience on your website with our embedded chat widget, or on your community with a couple of clicks.
In order to install this package, please follow these steps:
1. Check the Installation prerequisite: https://salesforce.quip.com/eWRVAABKItz6 2. Install the package * For this unmanaged package, please be sure to install for all users 3. Check the Post Installation Setup: https://salesforce.quip.com/iBvKAKdeySfX
This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7
Key features
- Prospects don’t like to fill forms. Instead, deploy a “Contact us” bot to capture more Leads.
- Expose your public knowledge base to answer the most common question.
- Offer a 24/7 customer service experience and smartly route any request to the right employee.
