
CRM Connector for Salesforce is the #50 ranked surveys app on Salesforce, with a free plan available, as of Sep 11, 2026.
CRM Connector for Salesforce is a Salesforce AppExchange app by Forsta.
AppRanks data: CRM Connector for Salesforce ranks #50 in Surveys on Salesforce AppExchange, placing it in the top 88% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
CRM Connector for Salesforce is a newly-listed Salesforce app with a limited review volume. It is listed in the Surveys category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Forsta — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from CRM Connector for Salesforce?
See CRM Connector for Salesforce's alternatives ranked by audit score, rating, and review velocity.
About CRM Connector for Salesforce
How CRM Connector for Salesforce works
Forsta Plus is the most secure, robust, and scalable Voice of the Customer (VoC) platform for global enterprises on the market. Our clients run multi-channel VoC feedback programs to understand what their customers think about their products and services across diverse touch points. Our best-in-class survey engine enables highly-customizable multi-language surveys for global programs, and our powerful text analytics let clients extract deeper meaning from unstructured feedback.
For years, Forsta has integrated our Forsta Plus platform with Salesforce. Now we’ve packaged our experience into this App to make it even easier for our clients.
This App lets Salesforce users access their VoC data within Salesforce, making it visible to both the front line and management. Salesforce users can leverage familiar reporting and customization features to combine VoC data with other Salesforce data like revenue or case information to gain deeper insights into business performance. You can also close the loop with your customers by opening Salesforce Service Cloud cases to take action.
*NPS is a registered trademark of Satmetrix Systems, Inc., F. Reicheld, and Bain & Company.
Key features
- Make customer satisfaction data, such as NPS® or other feedback data, visible to Salesforce users within Salesforce so that they have all your customer information in one place.
- Setup automatic workflows inside Salesforce using your Voice of the Customer data to close the loop and quickly address your customers’ concerns.
- Easily adjust and manage your Salesforce to Forsta Plus integration as your Voice of the Customer program needs evolve.
Category rankings
As of Sep 11, 2026- Surveys#50of 57Top 88%
- Agent Productivity#298of 308Top 97%
- Marketing#617of 961Top 65%
- Customer Service#948of 1,137Top 84%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
CRM Connector for Salesforce ranks for 7 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
CRM Connector for Salesforce doesn't have curated competitor matchups yet. Other tracked surveys apps on Salesforce:
Frequently asked questions
What is CRM Connector for Salesforce?
CRM Connector for Salesforce is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2017. It is listed under the Surveys category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Forsta.
Who uses CRM Connector for Salesforce?
CRM Connector for Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Surveys category on Salesforce.
Where does CRM Connector for Salesforce rank on Salesforce?
CRM Connector for Salesforce currently sits at position #50 in the Surveys category on Salesforce. That places it in the top 88% of 57 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does CRM Connector for Salesforce support?
CRM Connector for Salesforce declares support for 16 languages on its Salesforce marketplace listing: nl, en, fi, fr, de, da, with 10 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.