I Am Out! The Out of Office Case Handler. for Salesforce AppExchange
I Am Out! The Out of Office Case Handler. is the #170 ranked customer service app on Salesforce, with a 3.1 average rating from 12 reviews, with a free plan available, as of July 8, 2026.
I Am Out! The Out of Office Case Handler. is a Salesforce AppExchange app by Salesforce Labs. With a rating of 3.1★ from 12 reviews, it currently ranks #170 in the Customer Service category.
AppRanks data: I Am Out! The Out of Office Case Handler. ranks #170 in Customer Service on Salesforce AppExchange, placing it in the top 16% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
I Am Out! The Out of Office Case Handler. is a mixed-rating Salesforce app with a limited review volume. It is listed in the Customer Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 12 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Salesforce Labs — established developer track record
Cons
- −Average rating below 4.0 (3.1★) — read recent low-star reviews before committing
- −Limited review base (12) — ratings can shift significantly with new feedback
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About I Am Out! The Out of Office Case Handler.
How I Am Out! The Out of Office Case Handler. works
I'm Out! The Out of Office Case Handler ensures speedier and timely resolution of cases building customer trust and satisfaction. A service agent can now assign cases to other agents when going on PTO, making sure that all cases are being looked at, at all times, with the same sense of urgency and proficiency that customers expect from Salesforce.
Customers are happy knowing that their concerns/issues/cases are being looked at and will be resolved as soon as possible. Time to resolve cases should not be affected by service agents being away from the office. With this app the agent has the ability to assign his/her cases to another agent with the same set of skills and know-how, when going OOO. This ensures that customer cases are not waiting for an agent to be back from OOO to be picked up and worked on.
Key features
- Customers are happy knowing that their cases are being worked on. They will always be able to contact a service agent regarding their concerns.
- Service agents can designate a backup case owner while out of office. Customers' cases are assigned to backup owners at the start of an agent's time off.
Category rankings
As of Jul 8, 2026- Customer Service#170of 1,105Top 16%
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Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
I Am Out! The Out of Office Case Handler.doesn't have curated competitor matchups yet. Other tracked customer service apps on Salesforce:
Frequently asked questions
What is I Am Out! The Out of Office Case Handler.?
I Am Out! The Out of Office Case Handler. is an app for Salesforce. It currently holds a 3.1-star rating from 12 merchant reviews, and it has been listed on the marketplace since 2017. It is listed under the Customer Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Salesforce Labs.
Is I Am Out! The Out of Office Case Handler. free?
I Am Out! The Out of Office Case Handler. offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses I Am Out! The Out of Office Case Handler.?
I Am Out! The Out of Office Case Handler. is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Service category on Salesforce.
Where does I Am Out! The Out of Office Case Handler. rank on Salesforce?
I Am Out! The Out of Office Case Handler. currently sits at position #170 in the Customer Service category on Salesforce. That places it in the top 15% of 1,105 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does I Am Out! The Out of Office Case Handler. support?
I Am Out! The Out of Office Case Handler. declares support for 16 languages on its Salesforce marketplace listing: nl, en, fi, fr, de, da, with 10 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.