SendSafely for Salesforce Service Cloud is the #134 ranked customer service app on Salesforce, with a 5.0 average rating from 2 reviews, with a free plan available, as of Sep 12, 2026.
SendSafely for Salesforce Service Cloud is a Salesforce AppExchange app by SendSafely. With a rating of 5.0★ from 2 reviews, it currently ranks #134 in the Customer Service category.
AppRanks data: SendSafely for Salesforce Service Cloud ranks #134 in Customer Service on Salesforce AppExchange, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
SendSafely for Salesforce Service Cloud is a category-leading Salesforce app with a limited review volume. It is listed in the Customer Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by SendSafely — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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About SendSafely for Salesforce Service Cloud
How SendSafely for Salesforce Service Cloud works
THE MOST SECURE WAY TO SHARE SENSITIVE DATA Reduce the risk of data breaches by protecting sensitive customer data with true end-to-end encryption for Salesforce. IDs, financial documents, medical records, logs, and other sensitive files are encrypted before upload, ensuring only authorized recipients can access them, not Salesforce, SendSafely, or any third party. Encrypted files are uploaded directly to SendSafely's servers, never touching Salesforce storage.
- Agent App – Agents can decrypt, view, and send files directly within Salesforce
- Experience Cloud Upload Widget – Secure file uploads on customer and partner portals, Cases, Leads, and Opportunities.
- Dropzone with Connector – Collect encrypted files through branded web forms for email-based workflows.
- Halo for Agentforce – AI agents can securely request and receive encrypted files in chat.
- Restrict access to authorized users only
- Audit every file view and download
- Automated file retention and deletion
- Watermarking and view-only controls
- GDPR, CCPA, HIPAA, and PCI compliant
- Upload files up to 10GB
Start your free two-week trial at explore.sendsafely.com
Key features
- Secure sensitive customer files with true end-to-end encryption.
- Never leave Salesforce - a seamless customer and agent experience.
- Enable Agentforce AI agents to securely collect encrypted files without customers leaving the chat.
- Integrate natively with Customer and Partner Portal object record pages including Case, Lead, Opportunity, and more.
- Limit access to authorized agents only and audit all file views and downloads.
- Adhere to data retention policies with automatic file expiration and deletion.
- Comply with data privacy regulations such as GDPR, CCPA, HIPAA & PCI.
- Protect files with watermarking, or designate as view-only.
- Upload files up to 10GB. Files never touch Salesforce storage.
Category rankings
As of Sep 12, 2026- Customer Service#134of 1,137Top 12%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
SendSafely for Salesforce Service Cloud ranks for 5 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #2
- Rank #3
- Rank #11
Competitors & alternatives
SendSafely for Salesforce Service Cloud doesn't have curated competitor matchups yet. Other tracked customer service apps on Salesforce:
Frequently asked questions
What is SendSafely for Salesforce Service Cloud?
SendSafely for Salesforce Service Cloud is an app for Salesforce. It currently holds a 5.0-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2018. It is listed under the Customer Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by SendSafely.
Is SendSafely for Salesforce Service Cloud free?
SendSafely for Salesforce Service Cloud offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses SendSafely for Salesforce Service Cloud?
SendSafely for Salesforce Service Cloud is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Service category on Salesforce.
Where does SendSafely for Salesforce Service Cloud rank on Salesforce?
SendSafely for Salesforce Service Cloud currently sits at position #134 in the Customer Service category on Salesforce. That places it in the top 12% of 1,137 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does SendSafely for Salesforce Service Cloud integrate with?
SendSafely for Salesforce Service Cloud lists 3 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Marketing Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.